Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Stephen Victor

London,London

Summary

Proactive professional demonstrating strengths in office administration and resource management. Adapts to changing demands by maintaining effective communication channels and overseeing procurement processes. Committed to optimising office operations to support organisational goals. Hardworking professional with experience in managing office operations, coordinating schedules, and maintaining records. Adept at handling administrative tasks, supporting team members, and ensuring smooth day-to-day functioning. Strong organisational skills combined with knack for problem-solving and maintaining confidentiality.

Overview

28
28
years of professional experience

Work History

Adminisrator

USAA
London, London
03.1998 - Current
  • Developed and maintained comprehensive filing systems for confidential documents and records management to enhance organisational efficiency.
  • Optimised cross-functional collaboration to streamline administrative processes and elevate service delivery standards.
  • Implemented office policies and procedures to ensure compliance with organisational standards and best practices.
  • Mentored junior staff on administrative procedures and software applications to enhance overall team performance.
  • Oversaw procurement processes to ensure timely acquisition of resources and services.
  • Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
  • Managed client communications by answering phones and corresponding through email.
  • Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
  • Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
  • Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
  • Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
  • Developed and maintained effective communication channels between departments, enhancing organisational workflow.
  • Organised and archived company documents, both physical and digital, ensuring confidentiality and data protection compliance.
  • Conducted comprehensive database management, ensuring accurate and up-to-date records for efficient information retrieval.
  • Served as main point of contact for outside vendors, connecting with relevant personnel or department.
  • Supervised junior administrative staff, providing training and guidance to enhance team skills and performance.
  • Liaised with suppliers, negotiated contracts, and oversaw office supplies inventory to maintain optimal stock levels.
  • Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions.
  • Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
  • Coordinated office maintenance and repairs, liaising with contractors to ensure a functional and safe workplace.

Education

NVQ Level 2 - Information Technology

Seetec Ltd
London
01-1997

Higher National Diploma - Computer Science

Southbank University
London
01-1995

Diploma of Higher Education - Computing

Hackney College
London
01-1992

A-Levels -

Hackney College
London
01-1990

GCSEs -

Cardinal Pole School
London, ENG
01-1989

Skills

  • Office administration
  • Written communication
  • Verbal communication
  • Administrative procedures
  • Process optimization
  • General office administration
  • Microsoft office suite proficiency
  • Maintaining office records
  • Bookkeeping

Interests

  • Badminton
  • Sci-Fi and Fantasy Books
  • Started drawing my own Comic Books
  • Love exploring somewhere new

Timeline

Adminisrator

USAA
03.1998 - Current

NVQ Level 2 - Information Technology

Seetec Ltd

Higher National Diploma - Computer Science

Southbank University

Diploma of Higher Education - Computing

Hackney College

A-Levels -

Hackney College

GCSEs -

Cardinal Pole School
Stephen Victor