Stephen McCleary
Newtownabbey,Co Antrim
Summary
Dedicated professional with expertise in van unloading, safety procedures, and inventory management. Demonstrates strong skills in records keeping, picking and packing, and customer service. Committed to maintaining cleanliness and ensuring safety compliance through effective manual handling and load securing methods. Proficient in responsible driving and customer communication, with a focus on achieving operational excellence.
Systematic individual with desire to apply organisation and multi-tasking skills. Prepared to fill and arrange shelves with attractive displays and merchandise. Goes extra mile to assist customers with needs.
Reliable and hardworking individual with strong organisational skills and ability to work well both independently and as part of team. Possess excellent time management and communication skills, ensuring tasks are completed accurately and promptly. Ready to contribute to success of the team.
Experienced Shelf Stacker with proven skills in maintaining organised and visually appealing displays. Known for teamwork and accuracy, ensuring shelves are always well-stocked and products are easy to find. Recognised for contributing to smoother store operations and positive customer experiences.
Overview
32
32
years of professional experience
7
7
years of post-secondary education
Work history
Delivery Drivery
Ashers Baking Co
Newtownabbey, County Antrim
2026.05 - Current
- Improved client satisfaction by delivering packages promptly and accurately.
- Accurately stock shelves in correct sequence and rotate stock to help reduce product wastage.
- Provided excellent customer service, enhancing company reputation.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Handled fragile items carefully, resulting in zero damage complaints.
- Coordinated delivery schedules for optimum time management.
- Navigated various routes efficiently, leading to increased route coverage.
- Reduced fuel costs with efficient route planning.
- Ensured safety by regular vehicle inspections and maintenance.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Maintained vehicle cleanliness for professional appearance.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
Postman
Royal Mail
Carrickfergus, County Antrim
1994.04 - 2026.04
- Use of hand held technology to manage and administer tracking of goods;
- Complying with company regulations in areas of health and safety; vehicle maintenance.
- Worked collaboratively with fellow postmen to cover large geographical areas effectively.
- Navigated through diverse weather conditions to deliver mails on time.
- Delivered parcels and letters to urban and rural locations, ensuring accuracy.
- Improved customer satisfaction by addressing queries regarding postal services swiftly.
- Operated hand-held scanners efficiently for tracking parcel status resulting in updated records.
- Exhibited strong physical stamina carrying heavy bags full of mail and packages regularly.
- Participated actively in team meetings contributing valuable inputs towards operational improvements.
- Assured punctual collection of outgoing post from designated points promoting prompt dispatch.
- Sorted mail for efficient delivery, improving office organisation.
- Followed prescribed routes daily to ensure reliable service maintaining schedule consistency.
- Maintained professional relationships with customers, fostering positive community interaction.
- Upheld strict confidentiality whilst handling sensitive materials, preserving privacy.
- Acquired knowledge of local geography to enhance mail delivery speed and correctness.
- Assisted in sorting of incoming mail from central sorting offices for timely distribution.
- Executed responsibilities in accordance with Royal Mail policies upholding standards and protocols.
- Utilised organisational skills for accurate parcel tracking, reducing lost items.
- Provided insights for improved route planning, enhancing efficiency.
- Collected signatures upon delivery of registered or special delivery mail ensuring safe receipt.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Developed customer trust by providing traceability of mail through tracking numbers.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Sorted mail between routes to maximise efficiency.
- Secured customer signatures for deliveries using delivery management software.
Education
Vocational Training - Motor Vehicle Repair
Felden Training Centre
Newtownabbey 1989.07 - 1991.06
GCSE -
Carrickfergus High School
Carrickfergus, Mid and East Antrim 1984.09 - 1989.06
Skills
- Van unloading competency
- Load securing
- Picking and packing
- Inventory management
- Manual handling
- Heavy lifting
- Safety compliance
- Safety procedures understanding
- Record keeping
- Responsible driving
- Customer communication
- Customer Service
- Cleanliness commitment
Affiliations
- Cycling
- Swimming
- Running
References
References available upon request.
Timeline
Delivery Drivery
Ashers Baking Co
2026.05 - Current
Postman
Royal Mail
1994.04 - 2026.04
Vocational Training - Motor Vehicle Repair
Felden Training Centre
1989.07 - 1991.06
GCSE -
Carrickfergus High School
1984.09 - 1989.06