STEPHEN DANSO
Plymouth
Summary
A skillful and dynamic security officer with 4 years’ experience from both Ghana and United Kingdom. I’m seeking to leverage my expertise and customer service skills to work with or without supervision. A Reliable, vigilant, and compassionate Health Care Security Officer with combined experience in security operations and healthcare support across UK-based organizations. Proven ability to maintain safe, secure, and therapeutic environments within healthcare settings while supporting patients, staff, and visitors with professionalism and empathy. Highly skilled in conflict management, safeguarding, access control, and emergency response, with a strong understanding of healthcare protocols, confidentiality (GDPR), and person-centered care. Adept at working collaboratively with clinical teams to ensure safety, dignity, and compliance at all times.
Overview
1
1
Certification
Work history
SECURITY OFFICER
HILLSIDE CARE SERVICES, PLYMOUTH, UK
I monitor and control access to premises as well as verifying identification, badges or passes of individuals entering restricted areas. I also monitor entry points, including gates, and doors.
- Resolved parking issues and removed obstructions.
- Tracked personnel entries and kept logs of guests.
- Investigated disturbances amongst patrons and deescalated conflicts.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
Door Supervisor
MaxiPower Security.
Plympton, Devon
As part of my duties, l monitor for any suspicious behaviour, or potential hazard. I also control access to office premises, ensure doors, windows and gates are secured.
- Protected property, equipment and personal safety of property users and employees.
- Resolved parking issues and removed obstructions.
- Screened visitors and authorised guest and vehicle entry following protocols.
- Cleared visitor and contractor entry, verifying ID and checking belongings with metal detector wands.
- Monitored entrance and departure of employees and visitors to building.
- Issued tickets or citations according to infraction severity.
- Inspected passengers and baggage for weapons and prohibited items.
Stadium Stewards
Cape Coast Sport Stadium
Cope Coast., Ghana
- Administered first aid to passengers and recorded incidents in line with procedure.
- Coordination tasks with new crews to provide seamless passenger experience.
- Attended pre-departure briefings to receive key information about routes, weather and number of passengers.
- Directed passengers to designated areas.
- Greeted passengers upon arrival and verified ticket status.
Education
DIPLOMA - Computer Science
Kumasi Technical University
Ghana 2001.04 -
Skills
- Problem-Solving Abilities
- Strong Teamwork
- Health care security operation
- Safeguarding adults and vulnerable persons
- Safety and Security Knowledge
- High Situational Awareness
- Camera Monitoring
- Daily Incident Notes
- Guest experiences
Healthcare Security & Safety
- Excellent communication and observation skills
- Ability to remain calm under pressure
- Teamwork and independent working
- Strong ethical judgment and professionalism
- Supporting patients and service users in clinical environments
- Assisting staff to maintain calm, safe wards
- Understanding of infection prevention and control
- Patient dignity, privacy, and confidentiality (GDPR)
Interpersonal & Professional Skills
Healthcare Support
Certification
- SIA Door Supervisor License
- Emergency First Aid at Work British Red Cross
- Professional Housekeeping Training
- OSHA-Based Safety Certification
References
References available upon request.
Timeline
DIPLOMA - Computer Science
Kumasi Technical University
2001.04 -
SECURITY OFFICER
HILLSIDE CARE SERVICES, PLYMOUTH, UK
Door Supervisor
MaxiPower Security.
Stadium Stewards
Cape Coast Sport Stadium