Stephen Carver
Gelding,Nottingham
Summary
Dynamic and motivated professional with a proven track record in brand representation excellence and persuasive negotiation. Skilled in product demonstrations, sales closing techniques, and telephone sales, consistently achieving high customer engagement and interaction. Demonstrates strong team leadership and time efficiency, fostering positive customer relations while driving sales success.
Focused Sales Consultant well-known for providing exciting product demonstrations and convincing leads to purchase. Detailed, quick-paced and true team player. Pursuing new sales-driven role with opportunity to apply hardworking attitude and dedicated nature.
Overview
23
23
years of professional experience
Work history
Sales Consultant
Sofology Nottingham
Nottingham
04.2023 - 08.2024
- Provided expert sales consultation, ranking among top three for£659,000 in annual sales. Achieved 95% success rate for Sofa Shield and 200% for Sofa Care Kits. Met monthly sales targets reliably.
Sales Consultant
Car shop Nottingham
Nottingham
11.2020 - 02.2023
- Drive monthly sales targets and meet KPIs. Train new sales consultants on sales processes and KPIs.Foster high levels of customer satisfaction. Surpass monthly sales targets consistently. Maintained customer satisfaction scores above 90%.
- Utilised CRM software efficiently, improving lead tracking and follow-ups.
- Built strong relationships with customers, resulting in repeat business.
Retail Sales Executive
Sandicliffe Nottingham Nissan
Nottingham
03.2018 - 03.2020
- Drove customer satisfaction to top levels. Surpass sales targets with add-on products. Attain 75% finance penetration. Exceeded sales target of 20 cars consistently.
- Collaborated effectively with team members to reach collective goals.
- Maintained cleanliness of the store, promoting a safe shopping environment.
Retail Sales Executive
Bristol Street Motors Ilkeston Nissan
Ilkeston
04.2013 - 03.2018
- Engaged customers in all facets of car sales, providing tailored assistance. Addressed phone inquiries and resolved complaints with professionalism. Assisted in training new staff members, enhancing team performance. Drove customer satisfaction through attentive service, achieving 100% customer satisfaction for the whole of 2017 achieving 280 car sales.
- Kept up-to-date with latest products to provide accurate information to customers.
- Managed merchandise displays for increased product visibility.
- Worked flexible hours including weekends and holidays to meet business needs.
- Increased customer satisfaction by providing excellent product knowledge and advice.
Retail Sales Executive
Day Nottingham Autopark Nottingham
Nottingham
03.2007 - 12.2012
- Drove customer satisfaction across all areas. Exceed monthly target of 20 sales consistently. Achieve 58% on add-on products like finance, Gap Insurance and paint protection.
- Received positive feedback from customers due to excellent communication skills.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Retail Sales Executive
Co-op Motor Group, Derby Fiat/Alfreton Peugeot
Derby
09.2001 - 03.2007
- Drove Sales, achieving consistent growth in vehicle sales. Sold 14 cars in the first month, increasing to18 cars in the second month. Maintained sales of over 20 cars monthly contributing to overall revenue growth.
- Demonstrated product usage and features to customers.
- Built rapport with new and existing customers to boost client retention.
- Carried out active selling from initial customer greeting.
Education
O Level passes - English Language, English Literature, Maths, Science, Geography, History, Business Studies
St Andrews Boys College
Leatherhead SurreyCSE passes - English Language, English Literature, Maths
St Andrews Boys College
Leatherhead SurreySkills
- Brand representation excellence
- Product demonstrations
- Persuasive negotiation
- Sales closing techniques
- Telephone sales
- Customer engagement and interaction
- Motivated self-starter
- Time efficiency
- Customer relations
- Team Leadership
References
References On Request.
Interests
Music, Sport, Cinema, entertaining.
Custom
August 2024 – Present-day. Caring for seriously ill family member, who has now fully recovered.
Timeline
Sales Consultant
Sofology Nottingham
04.2023 - 08.2024
Sales Consultant
Car shop Nottingham
11.2020 - 02.2023
Retail Sales Executive
Sandicliffe Nottingham Nissan
03.2018 - 03.2020
Retail Sales Executive
Bristol Street Motors Ilkeston Nissan
04.2013 - 03.2018
Retail Sales Executive
Day Nottingham Autopark Nottingham
03.2007 - 12.2012
Retail Sales Executive
Co-op Motor Group, Derby Fiat/Alfreton Peugeot
09.2001 - 03.2007
O Level passes - English Language, English Literature, Maths, Science, Geography, History, Business Studies
St Andrews Boys College
CSE passes - English Language, English Literature, Maths
St Andrews Boys College