Stephen Brown

A global technology leader in HID device development and ODM manufacturing. Specialising in gaming controllers and accessories, VR/AR devices, smart home tech, simulation products, sports and fitness trackers.

Key Achievements:

• Managed and helped deliver a $1.1 million Kickstarter campaign, driving community engagement and contributing to a highly successful crowdfunding launch.
• Planned, launched and managed online competitions and community events, enhancing community engagement and brand visibility.
• Built and managed relationships with influencers, YouTubers and content creators to maximise product awareness, campaign reach and community growth.
• Represented the company at international gaming conventions and industry events, showcasing products, strengthening brand presence and securing new distribution opportunities across multiple global regions. Events include: Tokyo Game Show, Gamescom Latam, PAX East of various US and UK events
• Developed and executed community engagement initiatives that fostered an active, loyal and engaged player community.
• Proactively monitored social media channels and community platforms, identifying emerging issues, managing community sentiment and responding quickly to potential crises.
• Produced monthly newsletters that informed the community on product updates, events and company news, achieving a 55% open rate.
• Created social media and community content that boosted brand awareness and audience engagement.
• Established and maintained strategic partnerships with creators, organisations and community groups to expand audience reach and strengthen brand advocacy.
• Delivered timely, professional support across multiple community channels, resolving enquiries and maintaining high levels of customer satisfaction.
• Managed a team of Product Testers including writing regression test reports and delegating work
• Coordinated social media presence to enhance brand visibility and connect with audience. channels including: X, Instagram, Facebook, Discord, TikTok and YouTube

Secured £150,000 in placements for Structures within first year at Strata Consulting.

Advised clients on candidate selection to ensure alignment with vacancy requirements.

Screening prospective job applicants to evaluate their skills and qualifications

• Managing the process through the interview to offer stage and beyond.
• Building and maintaining relationships with clients.
• Hitting and achieving personal KPIs each month.
• Producing and posting job adverts that attract appropriate candidates, via LinkedIn and various job boards.
• Conducted outreach to companies to increase awareness of recruitment services offered.
• Maintaining records of candidates and clients.
• Outlined primary duties and tasks for the role.
• Strata Consulting provides a recruitment service for the placement of contract & permanent staff in civil and structural design consultancies and construction companies across the United Kingdom.

SCUF Gaming is a multi-million-pound company specialising in high-performance gaming controllers and accessories, primarily for consoles like PlayStation and Xbox, as well as for PC gaming. As a Controller Firmware Tester, I verified that all new products functioned correctly and met expectations.

Completing functional, non-functional, regression tests throughout all products.

• Successfully identifying bugs, risks and anomalies, applying action to prevent reoccurrence.
• Communicating with different departments across the company to replicate user issues to identify and eliminate root causes.
• Tested all products in Electrical and Mechanical departments, focusing on fit, form, and function.
• Defined key responsibilities in Controller Firmware Tester role to clarify expectations and deliverables.
• Recorded detailed information on JIRA for team reference.

Supported electronic department by soldering PCBs for product development, enhancing prototype readiness.

• Collaborated with marketing department on UK events to promote products, engaging with influencers and facilitating a pop-up shop in Soho.

Provided in-home care to adults with learning disabilities, enhancing their daily living skills and promoting independence.

Coordinated primary care, case management, and medication management to ensure comprehensive support for service users.

• Provided support to service users in daily activities with daily functions.
• Organised and facilitated engaging activities for service users, fostering social interaction and improving overall wellbeing.
• Partnered with a team of registered nurses to achieve overall wellbeing of all service users.
• Provided accurate and detailed daily notes to make sure the service users had been given the best care.
• Experience with various medical conditions including Parkinson's, dementia, diabetes, cancer, Alzheimer's and Paget's disease.
• Key Responsibilities:
• Turning Point are one of the UK’s leading social care services that focus on substance use, mental health, learning disability.