Lukabell Agyeman
Slough
Summary
Creative and motivated professional with a strong interest in brand marketing and a passion for connecting brands with their audiences. Experienced in customer engagement, business outreach, content creation and delivering memorable brand experiences, with a proven ability to build relationships and drive results. Eager to build on my existing experience, learn from industry professionals and develop my skills within a marketing team; with the ambition to grow and excel in the industry.
Overview
4
4
years of professional experience
Work History
Community Champion (Marketing & Events)
Toca Social
07.2025 - Current
- Secured 3 local business events within a two week period through independent outreach, relationship building and brand promotion
- Identified and engaged local businesses, promoting Toca Social as a premier destination for corporate and social events
- Generated 50 loyalty programme sign ups in 12 days through targeted customer engagement and promotion
- Represent the Toca Social brand by delivering engaging customer experiences and maintaining strong brand standards in a fast paced environment
- Collaborated with wider team to deliver consistent brand experience and enhance customer retention
Guest Experience Host
Lords Cricket Ground
London
11.2024 - 07.2025
- Collaborated with a large events team to ensure seamless guest experiences during busy match days and events
- Supported the delivery of high quality event experiences while maintaining consistent brand and service standards
- Promoted upcoming events and hospitality packages, enhancing guest awareness and engagement
- Developed strong interpersonal and communication skills through daily interaction with large and varied audiences
- Supported the creation and capture of event content for social media and promotional purposes
Receptionist
Novotel Hotel
London
09.2024 - 05.2025
- Managed high volume correspondence and telephone enquiries, delivering accurate and professional responses to guests.
- Carried out basic daily administrative tasks to support staff needs.
- Resolved complex customer issues independently, demonstrating sound judgement and decision making.
- Coordinated inter departmental communication to streamline operations and improve service delivery.
- Supported administrative reporting and daily operational documentation.
- Greeted visitors warmly, providing a professional first impression of the organisation.
Legal Receptionist
Hertfordshire Law clinic
06.2023 - 09.2024
- Acted as first point of contact for clients, maintaining professionalism in sensitive matters.
- Coordinated client appointments and internal meetings, optimising schedules for legal team efficiency.
- Supported legal staff with document preparation, proofreading, and compliance checks.
- Organised and maintained electronic and paper-based case files, ensuring confidentiality and access for legal staff.
- Recorded clear and concise minutes during case discussions, providing accurate documentation for future reference.
Pro Bono Experience - Volunteer Legal Assistant
Hertfordshire Law Clinic
01.2023 - 05.2023
- Delivered pro bono support to individuals unable to afford legal advice, enhancing access to legal resources under supervision of qualified solicitors or lecturers.
- Facilitated client interviews, ensuring accurate documentation and fostering a sensitive, client-focused environment.
- Conducted legal research and prepared case notes for issues in areas such as housing, family law, and employment disputes.
- Drafted initial correspondence and assisted with the preparation of documents for legal review.
- Acquired practical understanding of legal clinic operations, professional ethics, and client confidentiality.
Education
Diploma of Higher Education - Health and social care
Uxbridge College
Uxbridge06-2021
GCSEs - English, Math's, Business, Health and Social Care, ICT, Combined Science and Digital art
Chalfont's Community College
Gerrard06-2018
Bachelor of Law - Law
University of Hertfordshire
Hatfield01-2024
Skills
- Brand Promotion
- Event Coordination
- Event support
- Social Media Content Creation
- Market research
- Trend Research
- Microsoft Office proficiency
- Commercial Awareness
- Guest Interaction
- Team collaboration
- Attention to Detail
- Effective communication
Tools
- Canva
- CapCut Pro
- TikTok
- Reels
Timeline
Community Champion (Marketing & Events)
Toca Social
07.2025 - Current
Guest Experience Host
Lords Cricket Ground
11.2024 - 07.2025
Receptionist
Novotel Hotel
09.2024 - 05.2025
Legal Receptionist
Hertfordshire Law clinic
06.2023 - 09.2024
Pro Bono Experience - Volunteer Legal Assistant
Hertfordshire Law Clinic
01.2023 - 05.2023
Diploma of Higher Education - Health and social care
Uxbridge College
GCSEs - English, Math's, Business, Health and Social Care, ICT, Combined Science and Digital art
Chalfont's Community College
Bachelor of Law - Law
University of Hertfordshire