Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Stephen Bennett

Chelmsford ,Essex

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

40
40
years of professional experience
2
2
years of post-secondary education

Work History

Advanced Frames Technician

Openreach
11.2005 - Current
  • Followed preventive maintenance schedule and updated documentation to show completed work.
  • Enforced adherence to regulatory requirements related to health and safety.
  • Kept records of maintenance and repair work.
  • Diagnosed malfunctions and tested functionality of consumer electronics.
  • Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.
  • Replaced worn and defective parts and wiring to restore equipment function.
  • Collaborated with engineers, technicians and maintenance personnel to complete projects.
  • Troubleshot and resolved technical issues to restore functionality.
  • Operated soldering irons to join components to assemblies and circuit boards.
  • Performed technical troubleshooting to detect and resolve complex issues.

Customer service engineer

Bt/openreach
03.2000 - 11.2005

Installed phone lines to private and business customers, being it single line or multiple lines to the customers requirements. These being overhead or underground installations, solving any problems/difficulties that arise in a timely and efficient manner. Repairing all types of different problems with customers phone line , ie. tracing faults in the overhead/underground network. Opening up mechanical or fixed joints to get to the problems. Fixing the problem and resecuring the joints to the correct standards all will abiding to health and safety standards.

One maninstaller

BT
10.1997 - 03.2000

Installing of single or multiple telephone lines for either residential or business.

Production controller

delta precision
brimsdown, middelsex
09.1984 - 10.1997
  • Determined quantities, qualities and types of materials required by production programmes.
  • Coordinated operational activities to respond to shifting priorities.
  • Controlled logistics of finished products for sale and transportation.
  • Reported on production results, recommending action for sub-par performance.
  • Generated production operation schedules to achieve optimal workflow.
  • Assessed on-time provision of assemblies and resources within existing manufacturing operations.
  • Consistently arrived at work on time and ready to start immediately.
  • Supported team by demonstrating respect and willingness to help.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained relevant production records to guide future planning.
  • Prepared production requirement schedules to plan strategic use and flow of resources.
  • Modified operational schedules, adapting to daily production capacity and order volume.

Education

GCSEs -

The Broxbourne School
Broxbourne

Diploma of Higher Education - Mechanical, electrical and electronic engineering

East Herts College
Wormley
09.1982 - 08.1984

Skills

  • Software diagnosis
  • LAN aptitude
  • Cable replacement
  • Cabling and wiring
  • Service and installation
  • Hand and power tools
  • Maintenance and repair
  • Connections and disconnections
  • Time management

Additional Information

  • With 26 years experience in different areas of installation and maintenance of different types of technologies in telecommunications industry I can add an extra dimension to your team. Also my previous employment as a production controller would help in identifying the correct parts for right time at the right place

References

References available upon request.

Timeline

Advanced Frames Technician

Openreach
11.2005 - Current

Customer service engineer

Bt/openreach
03.2000 - 11.2005

One maninstaller

BT
10.1997 - 03.2000

Production controller

delta precision
09.1984 - 10.1997

Diploma of Higher Education - Mechanical, electrical and electronic engineering

East Herts College
09.1982 - 08.1984

GCSEs -

The Broxbourne School
Stephen Bennett