Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Stephen Baker

Stourport,Worcestershire

Summary

Dedicated professional with a proven ability to connect with young people and build supportive, trusting relationships. Utilises a strengths-based approach to inspire and support youth, demonstrating adaptability in unpredictable environments. Known for maintaining calm and patience, even in challenging situations, while bringing a good sense of humour to interactions. Committed to fostering positive development and resilience in young individuals.

Overview

25
25
years of professional experience
1
1
Certification

Work history

Postman

Royal Mail
2025.09 - 2026.05

Responsible for sorting and delivering mail within specified timescales and across various locations in Droitwich.

Residential Care Worker/Senior Residential Care Worker

Horizon Care And Education Group
Cannock
2014.03 - 2025.06
  • Oversaw day to day running of the home as lead on shift, managing medication administration, financial reporting, and behaviour support plans.
  • Contributed to care plans, LAC reviews, placement plans and daily/monthly summaries.
  • Undertook staff supervision and monitored key worker reports to align support with young people's needs.
  • Ensured health and safety compliance, vehicle maintenance and fire safety protocols were met.
  • Supported young people with family contact, education and activities.
  • Created an inclusive and warm environment, so the children felt at home and safe.

Personal Assistant

Active Assistance
Sevenoaks, Kent
2013.03 - 2014.03
  • As a personal assistant I provided two-to-one tailored support to help the young person live independently and access school and community activities, acting as crucial support for both the young person and their family.
  • Personal care (bathing, dressing, toileting)
  • Medication administration
  • Physiotherapy
  • Transportation of young person to medical appointments, education and various social events.

Cleaner

Ecocleen LTD
2010.11 - 2013.03

Residential Support Worker

Worcestershire County Council
Worcestershire
2008.09 - 2010.11
  • Day to day support of young people within the home including promoting positive behaviour and participation in education, creating a homely environment
  • Helped build resilience, confidence and support networks for residents through organizing external activities that matched their interests.
  • Communicated effectively with families and social workers.
  • Encouraged independence amongst residents by assisting them and modelling independent living skills.
  • Upheld strict confidentiality protocols safeguarding privacy rights of all those residing within the home.
  • Kept accurate records to ensure continuity of care for residents and contributed to placement plans, LAC reviews and monthly summaries.

Family Support Worker

Worcestershire County Council
County Hall, Worcestershire
2008.03 - 2008.09
  • Supervising family contacts in the home and in contact centres.
  • Contributing to parenting assessments
  • Attending court to update on progress
  • Liaising with social work teams and helping with reunification of families.

Residential support worker/Senior Residential support worker

Clifford House
Eyecote, Luston
2001.02 - 2008.03
  • Support young people within their home, undertaking day to day care and ensuring recording and safeguarding needs are met.
  • Attending LAC reviews, writing reports and acting as a key worker for the young people.
  • Transporting young people to various activities, appointments and family visits.
  • Planning shifts for the staff team and ensuring the shifts run smoothly.
  • Ensuring all health and safety checks are complete in the home.
  • Completing a variety of paperwork and computer work.
  • Acting as appropriate adult and attending and supporting young people with court appearances.
  • Working as a classroom assistant supporting the teaching staff in the schools.

Education

NVQ3 Caring for Young People -

Hereford College

Horizon Care/Worcestershire County Council/Clifford House

Skills

  • Able to connect with young people and build supportive, trusting relationships
  • Strengths based approach to inspiring and supporting young people
  • Experienced in working in unpredictable environments and needing to adapt approach to the child or setting
  • Calm and patient
  • Good sense of humour

Certification

Full UK driving licence.

Clear, enhanced DBS.

References

References available upon request.

Timeline

Postman

Royal Mail
2025.09 - 2026.05

Residential Care Worker/Senior Residential Care Worker

Horizon Care And Education Group
2014.03 - 2025.06

Personal Assistant

Active Assistance
2013.03 - 2014.03

Cleaner

Ecocleen LTD
2010.11 - 2013.03

Residential Support Worker

Worcestershire County Council
2008.09 - 2010.11

Family Support Worker

Worcestershire County Council
2008.03 - 2008.09

Residential support worker/Senior Residential support worker

Clifford House
2001.02 - 2008.03

NVQ3 Caring for Young People -

Hereford College

Horizon Care/Worcestershire County Council/Clifford House
Stephen Baker