Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Adella Francis

Nottingham,United Kingdom

Summary

I am a dedicated and dependable care professional with 22 years’ experience with a strong background supporting both adults and children in varied settings. Over the years, I have been dedicated to achieving positive outcomes for service users, families and carers. I have delivered strategies for managing challenging behaviours and advocating for individuals during review meetings. Demonstrating commitment to removing barriers to ensure individuals reach their full potential. I am currently working at Crocus Fields, a short breaks establishment for young people with autism and learning disabilities. I excel as a keyworker, adept at assessing needs and developing tailored care plans. I ensure safety regulations are met for the well-being of the individual .I communicate effectively, developing trusting relationships with children, families, and professional teams. As a shift co-ordinator, I ensure smooth operations by directing team members and adhering to policies, supported by her skills. I have built strong professional relationships and supported individuals through challenging times. Delivered personalised care plans within the care standards that improved individuals’ well-being. I continue to follow safeguarding principles and practices to protect or minimise individuals from risk. I have great strengths in communication, providing active listening and emotional intelligence . I have used my training and development to gain deeper understanding and direct experience.

Overview

21
21
years of professional experience
8061
8061
years of post-secondary education

Work history

Children Residential Social Care Worker

Nottingham City Council
Nottingham, Nottinghamshire
06.2018 - Current
  • Establish rapport with young people and families or carers for better communication and understanding
  • Devise personalised care plans by coordinating with other team members for optimal outcomes
  • Improving young peoples quality of life by providing compassionate and professional care
  • Facing challenges calmly and efficiently, minimising potential risks from harm or health
  • Recognising and supporting young people who have varied complex needs.
  • Conducted home visits, demonstrating compassion, empathy and respect to build trusting relationships with young people and their families or carers
  • Liaise with healthcare professionals and communicate clearly and effectively with multidisciplinary teams.
  • Maintain detailed records on e young persons progress, aiding in treatment planning and evaluation
  • Adhered to safeguarding principles to protect young people from risk.

Support worker assistant

Jubilee Care Home
nottingham, Nottinghamshire
04.2015 - 05.2025
  • Actively participated in team meetings to improve quality of services provided.
  • Encouraged independent living skills amongst service users
  • Provided emotional support during challenging periods enhancing mental well-being of service users.
  • Prepared and served healthy and nutritious meals taking into account special dietary needs and personal preferences.
  • Observed and evaluated service users to detect changes in behaviour
  • Established and maintained working relationships with service users based on trust and non-judgement.
  • Conducted risk assessments before every task ensuring safety at all times.
  • Accompanied individuals on community outings for social integration.

Classroom support

Samworth Academy School
Nottingham, Nottinghamshire
09.2014 - 04.2015
  • Provide personalised classroom support to individual pupil needs
  • Foster supportive and inclusive classroom environment by addressing individual needs and concerns.
  • Adhered to safeguarding principles to protect young people from risk.
  • Supported classroom teacher to ensure smooth running of daily activities.

Support worker

Southwell Court Care Home
Nottingham, Nottinghamshire
11.2013 - 04.2015
  • Assisted with mobility issues enabling easier movement around.
  • Assured safety measures were met to prevent falls or accidents.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Completed housekeeping tasks resulting in clean, safe home environment.
  • Adhered to safeguarding principles to protect service users from risk.

Support Worker

Spring lane LTD
Nottingham, Nottinghamshire
05.2011 - 10.2013
  • Assisted with mobility issues enabling easier movement around.
  • Assured safety measures were met to prevent falls or accidents.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Completed housekeeping tasks resulting in clean, safe home environment.
  • Adhered to safeguarding principles to protect service users from risk.

Childcare worker

Jesters Childcare LTD
Nottingham, Nottinghamshire
10.2004 - 05.2011
  • Addressed parents' questions regarding childcare strategies to reassure them about their child's well-being.
  • Facilitated educational games to stimulate intellectual development.
  • Demonstrated empathy towards child, fostering trustful relationships.
  • Observed behaviour or symptoms amongst children, prioritising their well-being.
  • Maintained cleanliness, resulting in hygienic environment for children.
  • Promoted social skills through group activities, facilitating peer interaction.
  • Handled minor medical emergencies by administering first aid.
  • Completed daily reports on each child's progress, enabling parents to track their child’s development effectively.
  • Provided nutritious meals, contributing to overall health of children.

Education

NVQ Level 2 - NVQ Childcare And Education Level 2

Basford Hall College
Nottingham

Diploma of Higher Education - Level 3 Diploma in Health and Social care (Adults)

Pearson Edexcel
Nottingham

NVQ Level 2 - Health and Social level 2

City And Guilds
Nottingham

Diploma of Higher Education - Diploma for Residential Childcare

City And Guilds
Nottingham

Skills

  • I recognise and meet physical, emotional and developmental care needs of young people while maintaining supportive and caring environment
  • I assess young peoples needs and develop person centred care plans designed to meet their individual needs
  • I follow policy and practice procedures relating to children and young people
  • I understand that inclusion is important Diversity and characterises are critical information of identity This includes race, disability, class, age, sexuality, gender (including transgender), faith and belief Developing knowledge that relates to purpose values and ethics
  • I communicate and listen professionally and effectively, with compassion and empathy for children and their families resulting in trusting and positive relationships
  • I deliver strategies to support young people who display behaviours that challenge
  • I have skills and knowledge in areas such as first aid, medication management, safeguarding, accessing risks, person centred practices regulatory compliance, disability awareness, behavioural modelling, diversion and de-escalation techniques physical intervention, regulatory compliance
  • I follow the social model of disability and will strive to remove any barriers which prevent young people having full opportunities to live a full life and access a range of opportunities to reach their full potential
  • I write reports for reviews and will contribute to review meetings, advocating for children and families where necessary
  • I am organised and manage time well
  • I take on and manage new challenges, conflicting values and ethical dilemmas

Affiliations

  • I have a very large family in which we spend a lot of quality time together. I enjoy going to the theatre to see musicals or operas. I enjoy dining experiences with friend and has recently started playing netball again after 22 years.

Timeline

Children Residential Social Care Worker

Nottingham City Council
06.2018 - Current

Support worker assistant

Jubilee Care Home
04.2015 - 05.2025

Classroom support

Samworth Academy School
09.2014 - 04.2015

Support worker

Southwell Court Care Home
11.2013 - 04.2015

Support Worker

Spring lane LTD
05.2011 - 10.2013

Childcare worker

Jesters Childcare LTD
10.2004 - 05.2011

NVQ Level 2 - NVQ Childcare And Education Level 2

Basford Hall College

Diploma of Higher Education - Level 3 Diploma in Health and Social care (Adults)

Pearson Edexcel

NVQ Level 2 - Health and Social level 2

City And Guilds

Diploma of Higher Education - Diploma for Residential Childcare

City And Guilds
Adella Francis