Stephen Anderson
Maghull, Liverpool ,United Kingdom
Summary
Diligent Scheduler committed to managing project progress through strategic reporting and analysis. Balances conflicting priorities to achieve programmes within cost, quality and time targets. Confident communicator and negotiator for constructive stakeholder relations.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Retail Scheduler
Kingdom Security Services
Newton-le-Willows, St. Helens
2017.09 - Current
- Reduced scheduling conflicts by prioritising and organising tasks efficiently.
- Ensured timely completion of projects with strict adherence to schedules.
- Collaborated with management to develop realistic project timelines, led to fewer deadline extensions.
- Courteously receiving incoming telephone calls and taking messages as needed.
- Utilised scheduling software to optimise resource allocation and timelines.
- Developed contingency plans to address scheduling disruptions.
- Acted as first point of contact for work allocation queries and concerns.
- Liaised with both management and team in constructive and positive manner.
- Coordinated daily workflow, prioritising competing tasks with exceptional time management and organisation skills.
Scheduler
Lloyds Pharmacy
Warrington, Merseyside
2015.09 - 2017.08
- Synchronised multiple calendars to avoid overlaps or double bookings.
- Maintained updated records of employees' availability; ensured balanced workloads across the board.
- Produced accurate forecasts for project timelines and resources required, leading to better budgeting decisions.
- Managed complex schedules to ensure key project deadlines were met.
- Planned holiday rotas to maintain optimal staffing levels without compromising on employee well-being.
- Collaborated with management to develop realistic project timelines, led to fewer deadline extensions.
- Reduced scheduling conflicts by prioritising and organising tasks efficiently.
- Prioritised tasks according to urgency and importance; resulted in efficient use of time.
Security officer supervisor
AAH Pharmaceuticals
Warrington, Merseyside
2013.09 - 2015.07
- Monitored CCTV systems to quickly identify and address suspicious activities.
- Conducted regular patrols to deter potential threats.
- Maintained professional demeanour during high-stress scenarios, promoting an atmosphere of calm control.
- Carried out thorough investigations into reported incidents, fostering transparency and trust within the organisation.
- Regulated access points, ensuring only authorised personnel entered restricted areas.
- Implemented robust security policies, resulting in a safer workplace environment.
- Provided detailed incident reports for management review and action planning.
- Ensured safety of staff and visitors with vigilant surveillance.
- Coordinated emergency response drills with staff for preparedness in crisis situations.
- Developed strong working relationships with other departments to ensure comprehensive building security.
- Evaluated performance of team members regularly, providing constructive feedback where necessary.
- Managed shift schedules, securing 24 and 7 site protection coverage.
- Utilised latest security technology tools for effective site monitoring and threat detection.
- Oversaw maintenance of all security equipment, ensuring readiness at all times.
- Responded swiftly to security breaches, minimising potential damage.
- Managed front-line security operations for team of 5.
- Maintained strong corporate image and physical security presence.
Security officer / Supervisor
NHS Trust ( Liverpool and Broadgreen )
Liverpool, Merseyside
2007.09 - 2013.05
- Regulated access points, ensuring only authorised personnel entered restricted areas.
- Coordinated emergency response drills with staff for preparedness in crisis situations.
- Collaborated with local law enforcement for heightened security measures.
- Encouraged teamwork amongst officers, enhancing overall operational efficiency.
- Responded swiftly to security breaches, minimising potential damage.
- Developed strong working relationships with other departments to ensure comprehensive building security.
- Provided detailed incident reports for management review and action planning.
- Conducted regular patrols to deter potential threats.
- Monitored CCTV systems to quickly identify and address suspicious activities.
- Ensured safety of staff and visitors with vigilant surveillance.
- Trained new officers for improved team cohesion and efficiency.
- Implemented robust security policies, resulting in a safer workplace environment.
Education
GCSEs and A level - Maths, English , Art , Geography , History , French
Arundel Comprehensive
Liverpool 1976.09 - 1981.06
Skills
- Sensitivity to deadlines
- Goal setting prowess
- Prioritisation expertise
- Use of scheduling software
Affiliations
- Football , Golf , spending quality time with my grandchildren
Certification
St Johns Ambulance First Aid in the Workplace August 1996
Microsoft Word /Excel Course Sept 1996
City in Guilds NVQ Level 2 in Security /Safety and Loss Prevention July 2001 SITO Worcester
Control / Restraint Course part 1 Broadgreen NHS 2006
Basic Life Support Training Royal Liverpool University 2009
Conflict and Resolution Training ( NHS SMS National Syllabus ,2010
Conflict Management Course ( Hutton Hall Lancashire Police Constabulary ) 2011
SIA Badge Licence Holder 2013 to 2016
Timeline
Retail Scheduler
Kingdom Security Services
2017.09 - Current
Scheduler
Lloyds Pharmacy
2015.09 - 2017.08
Security officer supervisor
AAH Pharmaceuticals
2013.09 - 2015.07
Security officer / Supervisor
NHS Trust ( Liverpool and Broadgreen )
2007.09 - 2013.05
GCSEs and A level - Maths, English , Art , Geography , History , French
Arundel Comprehensive
1976.09 - 1981.06