15 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Customer-focused professional with track record of success in responding to customers' needs in accordance with procedures. Assertive yet polite individual.
Accomplished Customer Service Representative of 15 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.
Managing customer questions and complaints
serving on checkouts, shop floor and customer service
taking in deliveries and filling stock in appropriate places
answering phones
printing of vat receipts