- Coaching U12 football
Stephan White
Credit Controller
BELVEDERE
Summary
I am a self-motivated, very enthusiastic professional with 20 years extensive credit control experience working in a number of business sectors. I am conscientious and trustworthy individual who enjoys a challenge. Possessing excellent organizational skills. It helps me to priorities work load and meet deadlines. Works effectively with individuals or teams. Open to new ideas and views change positively.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Senior Credit Controller
Mark Allen Group
London
12.2020 - Current
- Improved understanding of financial statements, which helped in assessing risk.
- Minimized accounts receivable collections and reconciled customer billings and statements.
- Made decisions and recommendations about extending lines of credit.
- Reviewed customer files on regular basis to make sure receivables were in sound condition.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Drove operational improvements which resulted in savings and improved profit margins.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Small Business Owner
Jamaican Spice
Cape Town
06.2019 - 07.2020
- Managed business operations for 2-employee company generating Rand 300,000 in yearly revenue.
- Oversaw hiring and recruitment, employee motivation and training.
- Designed, researched and implemented business plan.
- Cooked and sold authentic Caribbean dishes at food fairs in Cape Town
- Set up meetings and built relationships with local traders selling adorers to local restaurants
- Set-up online food service and deliveries to home
Credit Controller
CBRE Global Workplace Solutions, GWS
London
05.2018 - 12.2018
- Working Internally with different Business Unit Services, responsible for managing debtor ledgers across multiple brands within the Group providing various reports, Aged Debt, Pivot Tables and Data Trends to Directors
- Checked on payments and conveyed options by reaching out to customers using various means. Chase suppliers for reviews and reconcile.
- Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.
- Raising the profile of payment issues raising credit for unpaid invoices whenever necessary and ensuring that actions taken are appropriately.
- Set up customer accounts on receipt of correctly approved OP60 and
variation to customer account details are updated using Dynamics
Sole Credit Controller
London Offshore Consultancy
London
06.2016 - 05.2018
- Developing Credit Control function and procedure for Shipping & Energy partners
- Responsible for standardising the complex transactions enabling smooth downstream processing driving forward process changes.
- Developed Credit Control function and procedure for Shipping & Energy company.
- Supported the London Finance Business Partner with the Cash Flow Forecast, Debtor forecasting for the monthly meeting.
- Supported the London Finance Business Partners by increasing focus on managing and reducing debt. Lead all LOC debt related queries, establishing and embedding new process for debt collection and credit control management, policies and procedures.
- Collaborated with the business focal points on chasing and managing debt, with a structured approach. Cleansing and managing historic postings of cash and receipts, further embedding a consistent and pro-active ledger. Direct meetings with brokers to resolve outstanding debts Allocation and reconciliation of cash Direct meetings with brokers to resolve outstanding debts Allocation and reconciliation of cash Financial reporting for Shipping and Energy group for the business.
- Identified and recommend opportunities for improvement in existing procedures and processes consistent with company policies and procedures.
- Built relationships, clients (Law Firms and insurance companies a understanding of legal procedures
Billing Revenue Controller
Fundamental Media
London
09.2015 - 05.2016
- Checked invoices against contractual obligation Prompt and accurate production of all bills submitted for processing. Contacting client personnel directly to chase up overdue amounts
- Preparing and reconciling statements as needed. Working closely with the finance team in order to ensure the smooth running of the invoicing and collection process worked, especially the media team in Hong Kong and US, to ensure, pricing and budget codes are correct.
- System reporting (extracting information, interpreting, manipulating data, Ad-hoc duties Banking multiple currencies and exchange rate implications €, $ £ VAT is applied to invoices, European and export application.
- Account reconciliation Assist the rest of the Business Group with billing and working capital queries including conducting WIP review meetings.
- Billing and invoicing 200 monthly and the accurate processing of all write offs of unbillable time and disbursements
Credit Controller
Wolverine World Wide
03.2014 - 09.2015
- Ensured that customers pay amounts owed to the company on the due date, including the speedy resolutions of any queries or claims in liaison with the customer services team.
- Ensured compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.
- Reviewed financial information, credit reports, customer pay history
- To recommend appropriate credit limits for assigned accounts.
- To allocate and bank all cash received into the business on a regular basis.
- Prepared periodic and ad-hoc reporting for management using Microsoft, Excel, Outlook and Word.
Sole Credit Controller
Roc Recruitment
09.2013 - 03.2014
- Issue invoices for permanent placements (ROC) and enter on Sage accounting software.
- Ensure weekly invoices for temps are uploaded from Oli-office to Sage Adhering to a defined credit control process
- Take appropriate action for non-payment of invoices (this could be litigation where necessary) Issue summons for non-payment of invoices also adherence to contractual terms by setting up negotiation processes to deal with disputes.
- Attend court when necessary due to non-payment from debtors Providing management reports with regard to monies outstanding for temp and perm Business -
- Aged debtors Check for anomalies in outgoing invoices To attend meetings as appropriate Assess creditworthiness of clients (new and on going)
- Ensure that the allocation of receipts on the sales ledger is correct Upload sales invoices onto Venture Finance Post any accounting issue to Management Accountant Weekly sales reports for Monthly reconciliation of credit control ledger.
Regional Senior Credit Controller
Daikin Air-conditioning UK Ltd
10.2006 - 08.2013
- Reviewed validity of new account applications Proactively manage Credit Limits in line with risk analysis & corporate policy to balance & minimise risk & bad debts
- Ensure business case propositions for credit limit increases or variations were correctly completed Minimising trading over exposure and risk Control and manage open and held orders
- Supervising activities of a team of 2, Covering Credit Manager when there out of the office
- Ensured the smooth running of all aspects of sales ledger management. Contributing in the development of sound Credit Control and Credit Management policies and procedures
- Managed all credit control processes and procedures, strictly in line with quality and J SOX standard communication. whilst developing strong communication links with Internal and External Customers. Check all customer correspondence with a 100% accuracy
- Planned, Analysed, Coordination and Administration:- Member of team to achieve monthly KPI Support the business in reaching corporate objectives, Providing monthly analysis and reports to line and sales management.
Education
Diploma of Higher Education - Credit Management
Charted Institute of Credit Management
LondonA-Levels - Art
Feltham School
LondonGCSEs - Maths, English Language, Art, Economics
Feltham School
LondonSkills
Account reconciliationMicrosoft OutlookBankingBillingPivot TableRisk analysisBusiness Law,V-lookupSageCash Flow forecastingSAPCustomer servicesSupervisingData Trend AnalyzingInvoicingBusiness LawHandling credit transactionsDebits and credits researchCredit and cash paymentsDynamicsCredit and cash transactionsCredit and collectionsCredit and debit processingCredit analysisDebt and credit managementCash and credit transactionsConsumer and commercial creditor's rights litigationCredit score expertiseSchedule managementRisk assessmentsCredit evaluationsNegotiationCommunicationExcellent communicationLeadershipOracle
- Credit risk
- MS Office
- Interpersonal Communication
Accomplishments
- Recently reduced Lockup days for a Shipping Energy business 174 day to
69 days in a 18 month period. - Effectively managed ledgers of up to £80m with accounts including: BT, Goldman Sachs, JP Morgan Barclays, Unisys (£40m single account) Reduced 120+ day aged debt from £280k to £30k Reduced DSO from 74 days to 48 days Implemented an online banking credit card system from inception to implementation and maintenance Ever present during growth within the sales ledger/credit control team including training and playing an active role in system changes.
- Raised 200 invoices weekly.
- Achieved certification through the Chartered Management Institute (CMI).
- Managed to collect legacy debt of 100K after write off.
Additional Information
- Was a Small Business Owner of Jamaican Spice Cape Town. Returned from South Africa and I am available to work from the start of November. My wife was transferred by her company in December 2018 and the opportunity for my family to experience a different lifestyle and a sunnier climate was too tempting to pass, so I decided to put my career on hold.
Affiliations
- Member, Institution of CICM
Certification
Driving Licence
Interests
- Football Referee
Guitar player at Church
Coach u12 football
Coach U12 Football team Erith Town in the Selkent League. We have two training sessions a week and play on Sundays. I referee matches and manage the the parents.
Timeline
Senior Credit Controller
Mark Allen Group
12.2020 - Current
Small Business Owner
Jamaican Spice
06.2019 - 07.2020
Credit Controller
CBRE Global Workplace Solutions, GWS
05.2018 - 12.2018
Sole Credit Controller
London Offshore Consultancy
06.2016 - 05.2018
Billing Revenue Controller
Fundamental Media
09.2015 - 05.2016
Credit Controller
Wolverine World Wide
03.2014 - 09.2015
Sole Credit Controller
Roc Recruitment
09.2013 - 03.2014
Regional Senior Credit Controller
Daikin Air-conditioning UK Ltd
10.2006 - 08.2013
Diploma of Higher Education - Credit Management
Charted Institute of Credit Management
A-Levels - Art
Feltham School
GCSEs - Maths, English Language, Art, Economics
Feltham School