Jonathon Bott
Altrincham
Summary
Accomplished Senior Credit Controller specialising in accounting software and aged debt control. Achieved improved cash flow and reduced overdue accounts through targeted collection strategies and strong client relationships. Focused on enhancing financial operations and resolving complex disputes to ensure timely payments.
Overview
9
9
years of professional experience
Work history
Senior Credit Controller
Keyloop
Remote
2024.08 - 2026.06
- Managed ageing analysis reports to promptly identify and address delinquent accounts, minimising financial risk.
- Chased clients to procure payments in line with agreed terms and conditions.
- Meeting with customers via video teams calls to discuss arrears and resolve queries
- Reviewed credit applications and conducted credit checks
- Facilitated resolution of complex disputes with billing and sales teams, strengthening business relationships and ensuring customer satisfaction.
- Developed tailored payment plans for struggling customers, aiding in their financial recovery whilst maintaining good relations.
- Utilised Netsuite and Salesforce to manage client accounts and track sales activities.
- Coordinated with legal team for effective handling of court proceedings related to bad debts.
- Oversaw regular ledger reviews; ensured accurate record-keeping.
- Managed the complex key accounts
- Participated in regular management meetings to discuss outstanding issues, providing insights that informed actionable plans.
- Prepared one-time project invoices to facilitate timely payment collection.
- Handled multiple currencies while managing transactions on a global ledger.
- Provided training to junior staff
- Travelled to Prague office regularly to attend finance meetings
- Presenting billing reconciliation packs to customers to assist in resolving queries
Finance Analyst - Contract
Inizio
Remote
2023.10 - 2024.04
- Managed OTC function, ensuring accuracy of large ledger and timely processing of transactions.
- Allocated cash daily to various accounts, facilitating efficient cash flow management.
- Ran weekly aged debt reports, maintaining account accuracy and supporting informed financial decision-making.
- Daily bank reconciliations
- Utilised Oracle system for efficient data management
- Liaised with heads of departments to place bad payers on stop.
- Used email and telephone to chase customers for payment
- Creating invoices and credit notes.
Credit Control Manager
Zenith Management
Manchester
2020.10 - 2023.07
- Managing a team of 3 and over 12000 accounts
- Designed targeted strategies that enhanced debt collection rates.
- Streamlined arrears process by applying interest and late payment charges to accounts.
- Reviewed contracts and agreements, ensuring consistency in terms of payment schedules.
- Providing aged debt reports to senior management with accurate data
- Working alongside external solicitors to take action against bad payers
- Resolved customer complaints swiftly, resulting in improved customer satisfaction.
- Utilised Qube Software for managing accounts and streamlining processes.
- Holding 1 to 1 meetings with staff to discuss performance and set targets
- Attended in-person meetings with customers to resolve queries and discuss next steps for payment.
Credit Controller
Rendall & Rittner
Manchester
2017.09 - 2019.10
- Negotiated repayment arrangements to enhance cash flow.
- Proactively chased customers for payment using both email and telephone
- Maintained professional client interactions while managing overdue payments to facilitate timely collections.
- Established direct debit arrangements and customised payment plans to streamline payment processes.
- Managed over 2500 accounts with a variety of invoice amounts and frequency
- Generated and issued accurate invoices for clients
- Regularly reviewed signed client agreements to understand what further action could be taken if payment was not received
- Provided support to billing team during peak periods
Education
GCSEs -
Altrincham College Of Arts
AltrinchamNVQ Level 3 - Personal Training
Trafford College
AltrinchamSkills
- Financial software utilisation
- Debt management
- Dunning process
- Aged debt control
- Customer account reconciliation
- Financial reconciliation
- Analytical decision-making
- Effective query resolution
- Dispute Resolution
- Crisis management
- Results orientation
- Team management
Timeline
Senior Credit Controller
Keyloop
2024.08 - 2026.06
Finance Analyst - Contract
Inizio
2023.10 - 2024.04
Credit Control Manager
Zenith Management
2020.10 - 2023.07
Credit Controller
Rendall & Rittner
2017.09 - 2019.10
GCSEs -
Altrincham College Of Arts
NVQ Level 3 - Personal Training
Trafford College