Stefano Marcadella
Orpington
Summary
Results-driven seasoned IT professional with a strong track record of leading technology transformation and delivering business‑critical initiatives in complex environments. Experienced in defining and executing IT strategy aligned with organisational objectives, while working closely with senior stakeholders to drive informed decision‑making. Proven leader with deep technical expertise, capable of balancing strategic oversight with hands‑on knowledge to ensure secure, resilient, and high‑performing IT services. Recognised for building and developing effective teams, improving service delivery, and optimising IT operations. Demonstrated success in financial governance, budget management, and delivering sustained cost efficiencies without compromising quality or security.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Head of IT
Houlder Ltd
London
2020.06 - 2026.02
- Provide executive leadership for IT strategy, operations, and transformation during a period of significant organisational change. Accountable for aligning technology capabilities with business priorities to ensure resilience, scalability, and security.
- Defined and delivered an enterprise IT strategy to support a fully remote workforce, enabling uninterrupted business operations during and beyond the Covid pandemic
- Led the rapid transformation of core IT services, including secure remote access, cloud migration, and modern collaboration platforms
- Oversaw the migration of on-premise infrastructure to Microsoft Azure, improving resilience, scalability, and cost control
- Directed the transition to cloud-based telephony, ensuring business continuity and improved user experience
- Established robust operational support models for a distributed workforce, maintaining high service levels and productivity
- Owned IT financial governance, procurement strategy, and supplier management, ensuring value delivery and cost efficiency
- Acted as a trusted advisor to senior leadership, translating business requirements into pragmatic technology solutions
IT Manager
Houlder Ltd
London
2016.11 - 2020.06
- Managed a team of 3 IT Technicians
- Provided operational support to 150 users in UK and overseas
- Led IT operations and infrastructure modernisation for a multi-site organisation, while progressively shaping the strategic direction of the IT function.
- Managed and developed an internal IT team, fostering a culture of accountability, service excellence, and continuous improvement
- Rebuilt core IT infrastructure and introduced modern technologies to support business growth and operational stability
- Played a key role in defining the future IT roadmap, balancing short-term operational needs with long-term strategic objectives
- Led cyber security initiatives, including achieving Cyber Essentials Plus certification
- Implemented governance controls for IT spend, delivering significant budget reductions while maintaining service quality
- Partnered closely with senior management to support business continuity, risk management, and change initiatives
- Established standards, policies, and documentation to improve consistency, compliance, and operational maturity
IT Manager
Hansworth Ltd
London
2013.01 - 2016.10
- Managed a team of 2 IT Technicians
- Held full accountability for IT services, infrastructure, and budgets within a growing organisation, with a focus on stability, efficiency, and continuous improvement.
- Strengthened IT capability through infrastructure upgrades and process improvements
- Led and developed a small IT team, providing clear direction and technical leadership
- Managed IT budgets, procurement, and supplier relationships to ensure cost-effective service delivery
- Introduced structured documentation, security controls, and disaster recovery planning
- Acted as the primary technology advisor to the business, recommending and implementing improvements aligned to operational needs
IT Lead Engineer
Man on a Bike IT Consultancy Ltd
London
2010.10 - 2012.12
- Delivered senior-level technical leadership and client engagement across a diverse portfolio of about 500 small and medium-sized businesses and private clients.
- Led complex technical implementations across multiple client environments
- Provided consultancy-level advice to improve reliability, performance, and security of client systems
- Supported business owners with technology decisions aligned to growth and efficiency goals
- Maintained high service standards while managing a large and varied client base
Freelance IT System Administrator
James Lakeland Ltd
London
2009.01 - 2010.10
- Provided end-to-end IT administration and support, ensuring reliable systems and effective technology use within a small business environment.
Education
Bachelor of Science - Computer & Information Sciences
University of Padua
ItalySkills
- IT governance
- Strategic vision and forecasting
- Enterprise systems implementation
- IT budgeting and forecasting
- Cybersecurity strategies
- System troubleshooting
- Incident response handling
Affiliations
- Travelling
- Music
- Photography
Accomplishments
Reduced Operational Costs by 60%
Pioneered a cost-effective cloud migration strategy that cut down Houlder Ltd IT expenditures.
Implemented Company-Wide Digital Literacy
Launched an initiative at Houlder Ltd enhancing cyber security awareness among employees by 70%.
Team of the year 2024
95% user satisfaction rating
Certification
AZ-104;
ITIL® v4 Foundation;
MCSA;
MCITP;
MCDST;
CompTIA A+;
Languages
English
Fluent
Italian
Native
Timeline
Head of IT
Houlder Ltd
2020.06 - 2026.02
IT Manager
Houlder Ltd
2016.11 - 2020.06
IT Manager
Hansworth Ltd
2013.01 - 2016.10
IT Lead Engineer
Man on a Bike IT Consultancy Ltd
2010.10 - 2012.12
Freelance IT System Administrator
James Lakeland Ltd
2009.01 - 2010.10
Bachelor of Science - Computer & Information Sciences
University of Padua