Stefania Magdalena Cladec
London,United Kingdom
Summary
Adaptable professional specializing in organizational efficiency and logistics. Proficient in multitasking, diary management, document preparation, and order processing, with a solid background in bookkeeping and budgeting. Recognized for exceptional customer service skills and effective teamwork in event planning. Committed to upholding health and safety standards, including food safety practices and COSHH documentation, with a focus on contract negotiation for successful outcomes.
Overview
3
3
years of professional experience
22283
22283
years of post-secondary education
Work history
General Asistant catering
Graysons Restaurant ltd
London
2024.08 - Current
- Helped resolve customer queries promptly, fostering good relations with clients.
- Maintained a clean, organised workspace to ensure smooth daily operations.
- Undertook general cleaning duties regularly, providing a pleasant shopping environment.
- Assisted with inventory management for efficient stock control.
Catering assistant
GrocersHall
London
2023.11 - Current
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Collaborated with other team members for smooth catering operations during events.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Coordinated with suppliers for timely delivery of fresh produce contributing towards seamless kitchen operations.
- Followed recipes meticulously to maintain consistency in taste and quality.
Senior barista
Colicci
London
2023.01 - 2025.09
- Assisted in menu design, enhancing cafe's overall offerings.
- Managed inventory to reduce waste.
- Fostered a friendly atmosphere whilst serving customers, enhancing their experience at the café.
- Created unique coffee blends, resulting in repeat customers.
- Utilised knowledge of coffee varieties and brewing methods to provide customer education, boosting customer loyalty and engagement.
- Participated in local events representing the café brand, contributing towards community engagement efforts.
- Trained new staff for enhanced productivity.
- Maintained cleanliness of work area for improved safety.
- Implemented workplace hygiene standards, maintaining health and safety regulations compliance.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Minimised inventory cost by maintaining counter and bar beverage supplies in line with forecast demand.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Operated coffee machine, adjusting settings and grinds to achieve optimal pour.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Created speciality drinks according to exact customer requests and preferences.
- Created a safe environment for guests and staff, ensuring adherence to COSHH and HACCP standards across all tasks.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
Waiter bartender elite staff,cloakroom.
Salt&Pepper Events
London
2023.01 - 2025.05
- Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
- Contributed towards team goals through effective collaboration with colleagues.
- Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
- Rotated bar stock adequately to maintain freshness of products.
- Assisted in inventory management for maintaining optimal stock levels.
- Utilised POS systems proficiently for seamless order processing and payment handling.
- Catered special events professionally, enhancing the overall guest experience.
- Prepared cocktails for enriching the bar's menu variety.
- Demonstrated flexibility by covering various shifts as required.
- Served food promptly, resulting in improved customer satisfaction.
- Managed cash register effectively, ensuring accurate transaction processing.
- Delivered high-quality service to customers, resulting in repeat business.
- Took orders accurately whilst multitasking efficiently under pressure.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Senior barista
Chelsea Flower Show
London
2023.05 - 2023.06
- Built strong supplier relationships to ensure quality of coffee beans used.
- Created unique coffee blends, resulting in repeat customers.
- Trained new staff for enhanced productivity.
- Initiated regular maintenance checks on all equipment for uninterrupted operations.
- Participated in local events representing the café brand, contributing towards community engagement efforts.
Catering staff member,Worl Championship Darts
Alexandra Palace
London
2022.12 - 2023.01
- Cleaned dining areas diligently, providing a pleasant eating environment for guests.
- Prepared special dietary requests with attention to detail and care.
- Managed event set-up and tear-down duties, facilitating seamless functioning.
- Prioritised tasks efficiently during peak hours, ensuring timely service delivery to customers.
- Maintained high hygiene standards for a clean and safe kitchen environment.
- Arranged food platters attractively for enhanced visual appeal at events.
- Followed provided recipes meticulously, maintaining consistency in taste across dishes served.
- Participated in regular training sessions keeping abreast with industry trends and improving personal skillset.
Education
Bachelor of Arts - Bussines Management
University Sunderland
London 2021.08 - 2024.07
food allergy and intolerance training - Food Allergy And Intolerance Training
Food Standard Agency
London12.2024
Food Safety Hygiene -
Alison
LondonHospitality Management Studies -Food and Beverage -
Alison
LondonBarista -
Barista Bar Bar
LondonCertificat Level2 Health and safety in the workpla -
Chartered Institute of Environmental Health
Level 2Control of Substances Hazardous to Health -
Chartered Institute of Environmental Health
LondonLevel 1 Principles of fire safety awareness -
Chartered Institute of Environmental Health
LondonLevel 2 Principles of manual handling -
Chartered Institute of Environmental Health
LondonCertificate Level 2 Food safety in catering -
Chartered Institute of Environmental Health
Certificate of Completion Modern Slavery -
Aramark
LondonCertificate of Completion Sexual Harassment Awaren -
Aramark
Skills
- Organisational efficiency
- Performance under pressure
- Strong adaptability
- Order processing capability
- Multidisciplinary teamwork
- Food safety best practice
- Catering delivery
- Ingredient prep
- Health and safety protocols
- Document preparation
- Event planning
Languages
Romanian
Native
English
Advanced
Timeline
General Asistant catering
Graysons Restaurant ltd
2024.08 - Current
Catering assistant
GrocersHall
2023.11 - Current
Senior barista
Chelsea Flower Show
2023.05 - 2023.06
Senior barista
Colicci
2023.01 - 2025.09
Waiter bartender elite staff,cloakroom.
Salt&Pepper Events
2023.01 - 2025.05
Catering staff member,Worl Championship Darts
Alexandra Palace
2022.12 - 2023.01
Bachelor of Arts - Bussines Management
University Sunderland
2021.08 - 2024.07
food allergy and intolerance training - Food Allergy And Intolerance Training
Food Standard Agency
Food Safety Hygiene -
Alison
Hospitality Management Studies -Food and Beverage -
Alison
Barista -
Barista Bar Bar
Certificat Level2 Health and safety in the workpla -
Chartered Institute of Environmental Health
Level 2Control of Substances Hazardous to Health -
Chartered Institute of Environmental Health
Level 1 Principles of fire safety awareness -
Chartered Institute of Environmental Health
Level 2 Principles of manual handling -
Chartered Institute of Environmental Health
Certificate Level 2 Food safety in catering -
Chartered Institute of Environmental Health
Certificate of Completion Modern Slavery -
Aramark
Certificate of Completion Sexual Harassment Awaren -
Aramark