Stacey Wild

● Cared for babies from changing nappies to managing nap schedules.

● Implemented Safeguarding Procedures to monitor and protect children. Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.

● Discussed behavioural issues with parents offering practical solutions for improved child development.

● Served as Key Person for 5+ children. Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.

● Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.

● Communicated daily observations with guardians, maintaining detailed development records.

● Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.

● Established rapport with families and delivered comprehensive progress reports.

● Thoroughly cleaned and disinfected play areas to control health risks.

●Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.

● Tracked and assessed learning journeys using Nursery Management Software.

●Monitored stock levels, managing inventories and logistics to maximise sales potential.

● Led and managed thriving team of 20+ for 10 years. Recruited and coached high-achieving retail staff to regularly build on monthly sales successes.

● Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.

● Completed opening and closing procedures each day.

● Ensured timely opening and closing of store 7 days a week. Managed staff logistics and day-to-day store operations for optimised financial efficiency.

● Developed exceptional levels of customer care through targeted training and rigorous staff recruitment processes.

● Increased customer sales conversions through strategic staff performance incentives.

●Highlighted features and benefits of products, employing active selling techniques to exceed KPI targets.
●Resolved complex disputes and handled product returns with
professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
●Developed team's product knowledge, resulting in increased store sales.
● Kept staff records regarding holidays, absences and discipline.
Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
●Recruited and trained staff members, leading by example to
consistently elevate store standards.
●Conducted staff appraisals and promoted ongoing professional
development.
●Created seasonal sales plans with varying stock and promotional strategies.

●Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

● Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.

● Assisted customers with product selection and sales, recommending items to increase transaction value.

● Operated cash registers with accuracy and processed cash and card transactions.

● Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

● Monitored display stock levels, replenishing for consistently well stocked sales floor.

● Resolved customer complaints and process issues with proactive problem-solving skills.

● Adhered to company procedures and guidelines to maintain compliance.

● Fostered positive relationships with customers to enhance loyalty and retention.