Stacey Fergusson
forfar,Angus
Summary
i am an effective team contributor with excellent cummunication and interpersonal skills and thrive on working to meet targets and deadlines whilst maintaining a high standard of service and believe my cummunication to quality will enable me to be an asset to your team and effective representative of your organisation.
Overview
21
21
years of professional experience
Work history
Cleaner & Housekeeping Cleaner
NIC Cleaning Services
Forfar, Angus
2024.09 - Current
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Secured premises at end of shift, ensuring safety of all areas.
Student
Dundee and Angus College
Arbroath, Angus
2024.08 - 2025.05
Fish shop worker
Granite city Fish
Forfar, Angus
2010.05 - 2012.01
- Handled deliveries from suppliers efficiently; reduced waiting time for restocking.
- Followed health and safety regulations strictly; provided safe workplace environment.
- Implemented store policies and procedures for smooth operations.
- Stocked refrigeration units regularly; ensured availability of popular items at all times.
- Dealt promptly with customer complaints; achieved resolution and maintained business reputation.
Office assistant
AC YULE
Forfar, Angus
2008.02 - 2009.08
- Scheduled appointments effectively to ensure efficient time management for executives.
- Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
- Enhanced communication for better team coordination by answering calls and emails promptly.
- Improved office efficiency by organising and managing files.
- Organised mail distribution, providing timely communication among employees and clients alike.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
Shop assistant
Maggies
Forfar, Angus
2004.06 - 2007.09
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled cash register efficiently, ensuring accurate transactions.
- Handled queries regarding products, providing detailed information as necessary.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Completed opening and closing duties in line with established schedule.
- Delivered personalised customer service with a smile to promote return custom.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Totalled bills using maths skills and maintained accurate till count.
Education
Health and Safety Training -
High Speed Training
Arbroath, Angus 2023.10 - 2023.11
COSSH Training For Cleaners -
High Speed Training
Arbroath, Angus 2023.10 - 2023.11
Cleaning in a Food Premises -
High Speed Training
Arbroath, Angus 2023.10 - 2023.11
Skills
- Equipment care responsibility
- Surface sterilization
- Deep-Cleaning expertise
- Strong initiative
- Awareness of surroundings
- Respect for confidentiality
- Detail consciousness
- Hygiene standards awareness
- Exceptional communicator
- Health and Safety Compliance
- Punctuality
- Professionalism
- Uses own initiative
- Punctual
- Works well independently
- Positive attitude
- Strong work ethic
- Process Improvement
Affiliations
- voulenteering in the cummunity to help those in need as and when i can.
- long walks
Timeline
Cleaner & Housekeeping Cleaner
NIC Cleaning Services
2024.09 - Current
Student
Dundee and Angus College
2024.08 - 2025.05
Health and Safety Training -
High Speed Training
2023.10 - 2023.11
COSSH Training For Cleaners -
High Speed Training
2023.10 - 2023.11
Cleaning in a Food Premises -
High Speed Training
2023.10 - 2023.11
Fish shop worker
Granite city Fish
2010.05 - 2012.01
Office assistant
AC YULE
2008.02 - 2009.08
Shop assistant
Maggies
2004.06 - 2007.09