Summary
Overview
Work history
Education
Skills
Interests
Continued Proffesional Development
Timeline
Generic
Stacey Dean

Stacey Dean

Flitwick,Bedfordshire

Summary

My name is Stacey, I have always had a passion and drive to want to help people and have always strived to invest my time in volunteer work as I have a love for helping others, I spent 5 years volunteering with the Red Cross with refugee support services and a year with family tracing. I am currently working as a volunteer Counsellor at SAASS sexual abuse and support service. I am a trained holistic therapist and currently work in a spa setting as a host/lifeguard. I am passionate about the connections between physical and mental health, wellbeing and believe both need to be nurtured. I have a love for travel and enjoy immersing myself in different cultures beyond my own as I feel it is good for personal growth. I am a single mother to 2 children 17 and 21 who have been my biggest lesson and enjoyment in my life. I would describe myself as open minded, honest and resilient who believes in constant self development and that there is a lesson to be learned in most experiences.

Compassionate individual committed to supporting others through challenging times. Utilises strong communication skills and empathetic listening to build trust and foster safe environment. Aims to make meaningful difference in people's lives through dedicated counselling.

Overview

10
10
years of professional experience

Work history

Volunteer counsellor

SAASS
Milton Keynes Village, Milton Keynes
06.2023 - Current
  • Demonstrated sensitivity and empathy towards clients.
  • Managed confidential client records, ensuring privacy and security.
  • Participated in professional development training for skill enhancement.
  • Alleviated client stress through various therapeutic methods.
  • Implemented mindfulness-based interventions resulting in enhanced wellbeing.
  • Assisted clients in coping with traumatic events, fostering resilience.
  • Utilised trauma-informed care to support clients in meeting therapeutic goals.
  • Enhanced overall wellbeing by providing trauma-informed counselling services to survivors
  • Regular supervision to review the work I do with clients
  • Maintaining regular CPD to keep knowledge and skills updated .
  • Responding to safeguarding concerns, while upholding ethical principles and confidentiality


Spa lifeguard/Host

Center Parcs
Woburn, Central Bedfordshire
06.2016 - Current
  • Ensuring all guests are greeted in a bright, professional, and friendly welcome into the spa
  • Ensuring guests requests/queries are dealt with efficiently
  • Supervising swimmers
  • Spotting hazards and preventing accidents
  • First aid including CPR
  • Spa general maintenance
  • Provide a safe and clean environment for guests
  • Opening and closing of spa and daily safety checks
  • Monthly lifeguard training
  • Running wellbeing sessions for guests

Volunteer counsellor

Ashlyns School
Berkhamsted, Hertfordshire
05.2023 - 06.2024
  • Advised on resources available within the community, thus enabling access to additional support systems if needed.
  • Assisted clients in exploring feelings with active listening techniques.
  • Kept accurate record of sessions as per regulatory guidelines ensuring accountability and transparency.
  • Encouraged self-care habits amongst clients contributing towards overall well-being.
  • Fostered a safe environment where clients could express themselves freely, resulting in trust building.
  • Attended regular supervision meetings for continuous learning and professional development.
  • Developed personalised coping strategies for improved mental health.
  • Upheld ethical standards outlined by British Association of Counselling and Psychotherapy, ensuring credibility and integrity at all times.

Support Worker

Barnardo's
Bletchley, Milton Keynes
01.2023 - 01.2024
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • To meet the individual care and support needs of young people using the service in a way that promotes dignity, privacy, safety, and support
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.

Faces Family Support Worker

Pesent
bedford, Bedford
01.2021 - 01.2023
  • Supporting children and families with difficult issues such as mental health, domestic abuse, poverty
  • Working alongside a practitioner to help the families in the best way possible
  • Writing up a detailed monthly report regarding the supported family and goal setting
  • Being aware of and raising safeguarding concerns when necessary
  • Attending monthly supervision with practitioner
  • Doing relevant referrals to third party agency's .
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained accurate chronological records of work with families .

Family Tracing

Red Cross
Luton, Bedfordshire
01.2019 - 01.2021
  • Red cross Family tracing working with extremely vulnerable people and discussing sensitive information
  • Undertaking sensitive and comprehensive interviews by phone and face to face using interpreters where appropriate
  • Carrying out local services for sought persons in UK
  • Maintaining thorough and accurate case records.

Refugee suppprt worker

Red cross
Luton, bedfordshire
01.2017 - 01.2021
  • Red cross Refugee Support
  • Specific point of contact between refugees and various other agencies including the local council, doctors, and social workers
  • Giving emergency support with food, cash, and basic needs
  • Helping reunite families with helping with visa applications, like collecting evidence and completing forms.
  • Advocated for client rights and informed service users of options available to them.
  • Coordinated with external public, social and welfare agencies to make successful case referrals.
  • Interviewed clients individually and with families, determining services best suited to needs.
  • Reviewed and discussed case history material with multidisciplinary teams, developing best courses of action for new and returning service users.

Owner/Director

Tea Lounge
01.2015 - 07.2018
  • Ordering stock and packaging
  • Website update and management
  • Selling products online and at events
  • Promoting and marketing products
  • Researched competitor activities and market trends, incorporating findings into business strategy.
  • Established and maintained valuable industry networks and contacts.
  • Fulfilled activities to guarantee legal and regulatory compliance.

Education

Level 2 Award - Counselling

West Herts College
Hemel Hempstead
01/2020 - 06/2020

Level 2 certificate counselling skills - Counselling

West Herts college
Hemel Hempstead, Hertfordshire
08/2020 - 06/2021

Level 3 Certificate in counselling studies - Counselling

West Herts college
Hemel Hempstead, Hertfordshire
08/2021 - 06/2022

Level 4 diploma in therapeutic counselling - Counselling

West Hers College
Hemel Hempstead, Hertfordshire
08/2022 - 01/2025

NCFE CACHE Level 2 certificate in understanding ad -

NCFE
Online
06/2021 - 08/2021

Level 3 safe guarding children - Safeguarding

Central Bedfordshire council
Central bedfordshire
01/2021 - 01/2021

Child explotation - Exploitation

Central Bedfordshire Council
Central Bedfordshire
06/2022 - 06/2022

TQUK Level 2 certificate in self harm and suicide -

TQUK
Online
03/2023 -

NVQ Level 3 - Holistic Therpy

Barnfield college
Luton
08/2006 - 07/2007

Skills

  • Awareness of multi-cultural contexts and ways of working
  • Safeguarding policies
  • non judgmental
  • Empathy and compassion
  • Intervention techniques
  • Proactive
  • Motivated
  • Good communicator
  • patient
  • Mental health support
  • Knowledge of Child Protective Services
  • Up to date DBS

Interests

I have a love for travel as I love meeting people from all different backgrounds and learning about different cultures and religions. I enjoy yoga , long walks in nature and a good book. Food is a big passion of mine and when I get the opportunity to travel the first thing I do is to try out the traditional tea and local dish. I have always enjoyed volunteering over the years and have always tried to give back to the communities and people who need it. 

Continued Proffesional Development

Introduction to the 8 circuits of the brain workshop - Jo Grace - January 2023


Working Creatively with Timelines from a Psychodynamic & Trauma perspective - Kate Williams - December 2022


The Impact of Trauma at different Developmental Stages - Jan Hawkins - February 2023


Introduction to Narcissism and abuse training - SAASS - January 2024


Supprting Survivors of sexual assault and abuse - Christine Sanderson -September 2023

Timeline

Volunteer counsellor

SAASS
06.2023 - Current

Volunteer counsellor

Ashlyns School
05.2023 - 06.2024

Support Worker

Barnardo's
01.2023 - 01.2024

Faces Family Support Worker

Pesent
01.2021 - 01.2023

Family Tracing

Red Cross
01.2019 - 01.2021

Refugee suppprt worker

Red cross
01.2017 - 01.2021

Spa lifeguard/Host

Center Parcs
06.2016 - Current

Owner/Director

Tea Lounge
01.2015 - 07.2018

Level 2 Award - Counselling

West Herts College
01/2020 - 06/2020

Level 2 certificate counselling skills - Counselling

West Herts college
08/2020 - 06/2021

Level 3 Certificate in counselling studies - Counselling

West Herts college
08/2021 - 06/2022

Level 4 diploma in therapeutic counselling - Counselling

West Hers College
08/2022 - 01/2025

NCFE CACHE Level 2 certificate in understanding ad -

NCFE
06/2021 - 08/2021

Level 3 safe guarding children - Safeguarding

Central Bedfordshire council
01/2021 - 01/2021

Child explotation - Exploitation

Central Bedfordshire Council
06/2022 - 06/2022

TQUK Level 2 certificate in self harm and suicide -

TQUK
03/2023 -

NVQ Level 3 - Holistic Therpy

Barnfield college
08/2006 - 07/2007
Stacey Dean