SREEKUMAR THAIPARAMBATH
Leeds
Summary
Motivated and customer-focused professional with a strong desire in the mechanical field. With hands-on engineering experience and expertise in MS Excel, I have successfully managed stores and spare parts inventories, consistently delivering exceptional results. Eager to contribute skills to asset and spares management, preventative maintenance planning, and machine history data analysis, all aimed at ensuring optimal equipment availability for enhanced operational efficiency.
Overview
12
12
years of professional experience
Work History
WAREHOUSE OPERATIVE
Amazon
06.2023 - Current
- Efficiently picked and packed customer orders, maintaining a high level of accuracy
- Prepared shipments for dispatch, including accurate labelling and documentation.
VIRTUAL LEASING AGENT
Zuma
07.2022 - 10.2022
- Successfully managed the virtual leasing process, demonstrating proficiency in virtual tours, video conferencing, and digital communication tools
- Conducted virtual property showings, addressing client inquiries, and providing detailed information on available units
- Utilized customer relationship management (CRM) software to track leads, schedule virtual appointments, and maintain client information
- Responded promptly to email inquiries, phone calls, and online chat messages, ensuring a high level of customer satisfaction
- Conducted background and credit checks on prospective tenants, maintaining compliance with leasing regulations.
SENIOR CARE SPECIALIST
UniOrbit Technologies
02.2022 - 07.2022
- Provide personalized customer support to senior clients regarding credit card inquiries, transactions, and account management
- Address and resolve customer concerns, ensuring a positive customer experience
- Offer guidance and assistance to senior clients in understanding credit card terms, fees, and financial management
- Provide information on budgeting and financial security
- Investigate and resolve issues related to billing, disputes, and account discrepancies
- Collaborate with internal teams to provide timely and accurate solutions.
BILLING STAFF
Sreelakshmi Silks and Sarees
10.2018 - 09.2021
- Verify billing data for completeness and accuracy before issuing invoices
- Enter billing information into the accounting system or billing software accurately
- Maintain organized and up-to-date records of invoices, receipts, and other billing-related documents
- Communicate with customers regarding billing-related inquiries, discrepancies, and overdue payments
- Provide clear and concise explanations of charges and resolve billing-related issues
- Provide training and support to other staff members on billing processes and systems
- Assist in maintaining and updating billing systems or software
- Implement improvements to billing processes to enhance efficiency and accuracy.
FITTER
Maharaj Dies and Delvin Plast
08.2012 - 04.2015
- Assemble and install machinery and equipment according to engineering specifications and blueprints
- Align and adjust components to ensure proper functionality
- Take precise measurements using tools such as micrometres, callipers, and gauges to ensure accurate assembly and alignment
- Perform welding and fabrication tasks to repair or modify metal components
- Follow technical specifications to assemble and install machinery
- Identify and rectify any defects or issues in the manufacturing or assembly process
- Maintain accurate records of maintenance activities, repairs, and adjustments
- Document changes made to equipment and report any significant findings
- Adhere to safety guidelines and protocols during all maintenance and repair activities
- Train and mentor junior fitters or apprentices, sharing knowledge and skills
- Follow industry regulations, standards, and company policies related to machinery assembly, maintenance, and repairs
- Monitor and manage inventory levels of spare parts and supplies.
Education
B.A. PSYCHOLOGY (HONS) -
IGNOU
DIPLOMA IN MECHANICAL ENGINEERING -
KONGUNADU POLYTECHNIC COLLEGE
01.2012
Skills
- Verbal and written communication
- Problem-Solving
- Computer Literacy
- Time Management
- Organizational Skills
- Patience
- Empathy
- Active listening
- Asset and Spares Management
- Microsoft Excel
- Training and Coaching
- Picking and Packing
- Sorting and Labeling
- Cleaning and Organizing
- Attention to Detail
- Self-Motivated and Disciplined
- Order Fulfillment
- Damage Reports
- Delivery Scheduling
- Maintenance and repair
- Wrapping and boxing
- Safety Precautions
- Machinery operation
Timeline
WAREHOUSE OPERATIVE
Amazon
06.2023 - Current
VIRTUAL LEASING AGENT
Zuma
07.2022 - 10.2022
SENIOR CARE SPECIALIST
UniOrbit Technologies
02.2022 - 07.2022
BILLING STAFF
Sreelakshmi Silks and Sarees
10.2018 - 09.2021
FITTER
Maharaj Dies and Delvin Plast
08.2012 - 04.2015
B.A. PSYCHOLOGY (HONS) -
IGNOU
DIPLOMA IN MECHANICAL ENGINEERING -
KONGUNADU POLYTECHNIC COLLEGE