Souha Ghnimi
London
Summary
At 18, I am a driven individual with experience in entrepreneurship, where I developed strong leadership and problem-solving skills. Now seeking a work opportunity to apply my passion for innovation and contribute meaningfully to a dynamic team.
Overview
3
3
years of professional experience
Work History
Intern
Marenvi
Tanger, Morocco
02.2023 - 11.2025
- Improved team communication by organising regular team meetings and discussions.
- Managed bookings using software to schedule, cancel and re-arrange appointments.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Admitted employees into port facilities to control site access.
- Answered 40+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
Intern
Matlev
Tanger, Morocco
12.2023 - 07.2024
- Retained customers by building rapport and delivering tailored product recommendations.
- Supported front-line sales teams with well-coordinated administrative operations.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Processed payments swiftly for improved customer experience.
- Managed 50 customer calls per day
Education
Bachelor of Business Administration - Business with Finance
University of Greenwich
London 09/2024 -
Diploma of Higher Education - Environmental
The American school of Tangier
Morocco 08/2019 - 06/2024
Diploma of Higher Education - AP Computer Science
The American School of Tangier
Morocco 08/2019 - 06/2024
Diploma of Higher Education - English Literature w/Language
The American School of Tangier
Morocco 08/2019 - 06/2024
Diploma of Higher Education - Social Studies w/Sociology
The American School of Tangier
Morocco 08/2019 - 06/2024
Skills
- POS system operating
- Complaint handling
- Computer literate
- Superb time management
- Merchandising
- Basic accounting
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
French
Intermediate
Timeline
Intern
Matlev
12.2023 - 07.2024
Intern
Marenvi
02.2023 - 11.2025
Bachelor of Business Administration - Business with Finance
University of Greenwich
09/2024 -
Diploma of Higher Education - Environmental
The American school of Tangier
08/2019 - 06/2024
Diploma of Higher Education - AP Computer Science
The American School of Tangier
08/2019 - 06/2024
Diploma of Higher Education - English Literature w/Language
The American School of Tangier
08/2019 - 06/2024
Diploma of Higher Education - Social Studies w/Sociology
The American School of Tangier
08/2019 - 06/2024
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