Martin Crockett
Carrickfergus,Antrim and Newtownabbey
Summary
Dedicated professional with extensive experience in cash handling and time management. Proven ability to build strong relationships with customers and effectively handle complaints, ensuring high levels of customer satisfaction. Skilled in operating POS systems and managing store opening and closing procedures. Demonstrates flexibility and excellent communication skills, contributing to a seamless retail environment. Committed to leveraging expertise in customer service to drive business success.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Grill/Fryer Chef
Friary
Carrickfergus, Mid and East Antrim
2013.03 - Current
- Working as a team in a busy environment
- Followed all safety guidelines for safe operation of equipment.
- Maintaining a hygienic work space from cross-contamination
- Checked food temperatures regularly, ensured adherence to health standards.
- Kept detailed records of food temperatures and oil changes for regulatory compliance.
- cash handling , till service, dealing with complaints, keeping money on spreadsheets up to date
Chef de partie
Springsteen's
Carrickfergus, Mid and East Antrim
2006.04 - 2013.01
- Streamlined kitchen operations, leading to smoother service during busy periods.
- Managed portion control effectively, reducing waste significantly.
- Adapted quickly under high-pressure situations to deliver consistent results.
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Managed food usage by First-In, First-Out (FIFO) rules, avoiding unnecessary waste.
- prepping the kitchen for busy service
Education
NVQ Level 2 - catering and hospitality
Northern Regional College
Antrim, Antrim and Newtownabbey 2005.09 - 2008.05
GCSEs -
Downshire School
Mid & east Antrim 2004.04 - 2005.04
Skills
- Cash handling experience
- Time management expertise
- Relationship building with customers
- communication
- Complaint handling
- flexibility
- Store opening and closing
- POS system operating
Timeline
Grill/Fryer Chef
Friary
2013.03 - Current
Chef de partie
Springsteen's
2006.04 - 2013.01
NVQ Level 2 - catering and hospitality
Northern Regional College
2005.09 - 2008.05
GCSEs -
Downshire School
2004.04 - 2005.04