Sophie Dunn
Darlington,County Durham
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Escape Room Host
Cluedini Live Escape Rooms
Darlington, Durham
01.2023 - Current
- Greeted and directed visitors, creating positive and welcoming first impression. Maintained clean and organised space to comply with hygiene and health regulations. Demonstrated polite and enthusiastic phone manner to take orders and handle guest queries.
- Created memorable customer experiences through attentive, responsive service. Answered phone calls and scheduled bookings for guests. Worked flexible hours, covering nights, weekends and bank holidays.
Charity shop volunteer
Scope Charity Shop
Darlington, Durham
05.2021 - 12.2021
- Processed, labelled and displayed donations quickly to maximise sales opportunities. Organised displays to promote inventory and encourage customer purchases. Operated cash registers with accuracy and processed cash and card transactions.
Education
A-Levels - Film Studies
Queen Elizabeth Sixth Form College
Darlington 08.2022 - 07.2024
A-Levels - Sociology
Queen Elizabeth Sixth Form College
Darlington 08.2022 - 07.2024
A-Levels - Graphic Design
Queen Elizabeth Sixth Form College
Darlington 08.2022 - 07.2024
Skills
- Customer Service
- Project scheduling
- Bookkeeping
- Reservation coordination
- Group reservations management
- Cash handling
- Payment Processing
- POS Systems
Timeline
Escape Room Host
Cluedini Live Escape Rooms
01.2023 - Current
A-Levels - Film Studies
Queen Elizabeth Sixth Form College
08.2022 - 07.2024
A-Levels - Sociology
Queen Elizabeth Sixth Form College
08.2022 - 07.2024
A-Levels - Graphic Design
Queen Elizabeth Sixth Form College
08.2022 - 07.2024
Charity shop volunteer
Scope Charity Shop
05.2021 - 12.2021
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