SOPHIE DORE
EVESHAM,WORCEST
Summary
Trained in Management of Actual or Potential Aggression (MAPA), First Aid & CPR, food safety, manual handling, safeguarding legislation, and GDPR compliance. Committed to enhancing patient care through continuous professional development and adherence to best practices. Hardworking and focused at all times. Empathetic to peers and patients always. Firm and fair to ensure a smooth running of operations. Natural talent for communication and building trusting relationships with patients and peers. A great support at all times.
Overview
12
12
years of professional experience
16
16
years of post-secondary education
Work history
Care coordinator
SOCIAL CARE ACADEMY
Evesham, Worcestershire
11.2024 - Current
- Handled emergency situations calmly, ensuring the safety of all involved.
- Organized appointments with specialists to facilitate timely medical intervention.
- Liaised with family members by providing regular updates on patient progress.
- Managed staff rotas for optimal coverage during peak periods.
- Maintained detailed records, ensuring accurate documentation.
- Monitored changes in patients' conditions, adjusting care plans as necessary.
- Implemented protocols to enhance team efficiency.
- Ensured compliance with health and safety regulations, maintaining safe working environment.
- Matched needed service of patients to suitably qualified and experienced care workers to provide high-quality service.
- Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
Health care assistant
NHS
WORCESTER, Worcestershire
07.2013 - 11.2024
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Enhanced healing process by changing wound dressings regularly.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Administered blood tests and blood pressure checks.
- Safely and securely transported patients using hoists and wheelchairs.
- Worked closely with nurses to maintain optimum levels of communication.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
Education
GCSEs - English
Evesham high school
Evesham, Worcestershire 09.2006 - 05.2009
GCSEs - Math
Evesham high school
Evesham, Worcestershire 09.2006 - 05.2009
GCSEs - Science
Evesham High School
Evesham, Worcestershire 09.2006 - 05.2009
GCSEs - Drama
Evesham high school
Evesham, Worcestershire 09.2006 - 05.2009
GCSEs - Media studies
Evesham high school
Evesham, Worcestershire 09.2006 - 05.2009
GCSEs - ICT
Evesham high School
Evesham, Worcestershire 09.2006 - 05.2009
Skills
- Kind bedside manner
- Maintaining professionalism
- Understanding patient anxiety
- Blood collection
- Butterfly needle use
- Patient identification verification
- Venipuncture techniques
- Management of Actual or Potential Aggression (MAPA) trained
- First Aid & CPR trained
- Food safety trained
- Manual handling trained
- Knowledge of safeguarding legislation
- Safeguarding and child protection
- Adult safeguarding
- GDPR compliance understanding
Affiliations
- Running, spending time with family, long walks
Accomplishments
Covid Hero award 2020
Timeline
Care coordinator
SOCIAL CARE ACADEMY
11.2024 - Current
Health care assistant
NHS
07.2013 - 11.2024
GCSEs - English
Evesham high school
09.2006 - 05.2009
GCSEs - Math
Evesham high school
09.2006 - 05.2009
GCSEs - Science
Evesham High School
09.2006 - 05.2009
GCSEs - Drama
Evesham high school
09.2006 - 05.2009
GCSEs - Media studies
Evesham high school
09.2006 - 05.2009
GCSEs - ICT
Evesham high School
09.2006 - 05.2009
Similar Profiles
Jane JimenezJane Jimenez
Magnet Coordinator/ Academic Counselor at Social Justice Leadership Academy MagnetMagnet Coordinator/ Academic Counselor at Social Justice Leadership Academy Magnet
Dwight JonesDwight Jones
Physical Education Teacher/ Athletic Coordinator at John Lewis Social Justice Academy @ O.W Holmes MidPhysical Education Teacher/ Athletic Coordinator at John Lewis Social Justice Academy @ O.W Holmes Mid
John SadikiJohn Sadiki
Empowerment Officer at Social Innovation AcademyEmpowerment Officer at Social Innovation Academy
Tess Howson-WrightTess Howson-Wright
Police officer at West Midlands PolicePolice officer at West Midlands Police
Sumayyah ShafiqSumayyah Shafiq
Health care assistant at Mayfair Care AgencyHealth care assistant at Mayfair Care Agency