Sophie Delahunt
Barnsley,Yorkshire
Summary
Customer service expert with proven ability to thrive in dynamic environments, skilled in cash handling and beverage service while maintaining health and safety standards. Recognized for assertive problem-solving and teamwork, consistently delivering outstanding service. Aspires to advance in hospitality, utilizing skills to boost customer satisfaction and streamline operations.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
McDonald's Crew Member
McDonald's
Barnsley, Yorkshire
10.2023 - 09.2025
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Handled high-pressure situations calmly providing solutions promptly.
Education
A-Levels - English, History & Psychology
Barnsley Sixth Form College
Barnsley 09.2023 - 06.2025
Skills
- Communication proficiency
- Assertiveness handling
- Fast-Paced work adaptability
- Drink serving
- Communication excellence
- Health and Safety Compliance
- Cash handling
- Customer Service
- Team player
Affiliations
- Language Learning (Greek and Spanish)
- Writing and art
Timeline
McDonald's Crew Member
McDonald's
10.2023 - 09.2025
A-Levels - English, History & Psychology
Barnsley Sixth Form College
09.2023 - 06.2025