Madison Steffens
Pershore,Worcestershire
Summary
Dynamic and adaptable professional with a strong foundation in customer service and communication. Demonstrates proficiency in peer collaboration, fast-paced work adaptability, and health and safety compliance. Skilled in cash handling and POS system operation, ensuring efficient transaction processing. Committed to leveraging these skills to enhance customer satisfaction and operational efficiency. Always looking to improve and learn new skills.
Overview
3
3
years of professional experience
Work history
McDonald's crew member
Roadchef
Strensham, Worcestershire
2025.02 - Current
- Resolved customer complaints quickly, restoring trust in our service quality.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Handled high-pressure situations calmly providing solutions promptly.
Bar assistant
The Talbot Inn
Pershore, Worcestershire
2023.08 - 2024.12
- Cleaned glasses and utensils properly after use for hygiene maintenance.
- Handled cash till efficiently for smooth transactions.
- Greeted customers warmly upon arrival, creating a welcoming environment.
- Collaborated with colleagues effectively for improved team performance.
- Prepared drinks accurately and swiftly, minimising waiting time for customers.
Education
Pershore high school
Pershore, Worcestershire 09/2018 - 10/2021
Skills
- Peer collaboration
- Communication excellence
- Fast-Paced work adaptability
- Communication proficiency
- Health and Safety Compliance
- Cash handling
- Customer Service
- POS system operation
Affiliations
- Reading
- Painting
Timeline
McDonald's crew member
Roadchef
2025.02 - Current
Bar assistant
The Talbot Inn
2023.08 - 2024.12
Pershore high school
09/2018 - 10/2021