Sophie Chappelow

Maintained clean and welcoming rooms to enhance guest experience.

Executed cleaning of public areas to uphold hygiene standards.

Collaborated effectively with team members to ensure operational efficiency.

Assisted staff in daily tasks to promote a supportive work environment.

Performed bed-making duties to ensure comfort for guests.

Managed laundry bagging processes to streamline housekeeping operations.

I have had my own business for 6 years personalising children's items. I have my own embroidery machine and vinyl processing equipment to add a unique touch to blankets and clothing ect.

I started this shortly after our middle child was a baby and have grown it over the years. I advertise on tik tok shop mainly by live videos where I engage with customers and show off my makes. I love making items for people and to hear the reviews I get. It is also great to make my own children and friends' kids gifts of their own. I also spend a lot of time answering questions and emails from customers and spend time managing stock levels and making / printing out prints for clothing.

Keeping scheme clean

Hoovering

Keeping coshh sheets up to date .

Helping with morning calls when manager wasn’t on site .

Looking out for customers welfare .

Meeting new customers

Keeping customers details up to date .

Keeping the building safe and arranging work to be done including any repairs .

Providing scheduled morning calls for welfare checks.

attending various courses and e-learning to keep up to date with regulatory changes.

Providing cover at other locations within the group when required

• Carried out day-to-day duties accurately and efficiently.
• Keeping salon clean
• Cashing up
• opening / locking up
• Become manager in 2013
• Trained new starters
• Good communication between clients
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• worked on my own and as part of the wider team.
• Became self employed in 2012.