Sophie Argyrou
Stevenage,Hertfordshire
Summary
Recently completed a degree in Criminology and Psychology at the Open University, developing a strong understanding of behaviour, social systems, and human interaction. Experience across various roles in sales and support has built confidence in customer communication, meeting targets, and managing workloads effectively. Successfully ran a digital art print business with over 4,000 sales, demonstrating initiative, creativity, and strong organisational skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Sales Support
Towergate
Stevenage, Hertfordshire
11.2024 - Current
- Established strong relationships with clients through effective communication.
- Build rapport with potential customers and explain services clearly, to book appointments with sales advisors for insurance quotations.
- Contact prospective clients using regularly updated lead data, cleansing and verifying each entry to ensure accuracy and relevance.
AG Assistant - Bar and Reception
Mr Mulligans Lost World Golf
Stevenage, Hertfordshire
03.2024 - 11.2024
- Facilitated seamless coordination of food orders by communicating effectively with kitchen staff.
- Managed bar operations by preparing and serving diverse cocktails and beverages in a clean environment.
- Handled multiple responsibilities, including responding to phone inquiries and ensuring cleanliness throughout the venue.
- Distributed golf equipment while maintaining an organised workspace.
Outgoing Call Agent
Exclusive Appointments
Stevenage, Hertfordshire
07.2023 - 09.2023
- Documented all call information per standard operating procedures to ensure accuracy.
- Managed high volume of inbound calls to deliver efficient customer service.
- Collaborated with team members to effectively schedule appointments.
Bartender
Bar and Beyond
Stevenage, Hertfordshire
06.2019 - 11.2021
- Executed bar preparation and stock control to facilitate seamless daily operations.
- Promoted brand awareness and drove sales through social media and online competitions.
- Retained comprehensive knowledge of menu items, contents, and preparation methods.
Sales & E-Marketer
The Living Room
Stevenage, Hertfordshire
03.2021 - 09.2021
- Successfully managed the shop's social media accounts, enhancing follower engagement through compelling content.
- Developed and maintained eBay store, uploading over 10 items weekly to boost sales.
- Designed custom graphics and promotional materials using Canva to effectively showcase products.
Creche Assistant
Just For Women Gym
Stevenage, Hertfordshire
04.2018 - 03.2019
- Supervised multiple children aged seven weeks to 12 years.
- Maintained detailed records for each child, documenting daily observations and health information.
- Organised activities and ensured proper care during the assigned two-hour periods.
- Handled emergency situations with composure, prioritising thesafety and well-being of all children.
Education
Bachelor of Arts - Criminology and Psychology
The Open University
Milton Keynes 10.2022 - 07.2025
GCSEs -
Da Vinci School of Creative Enterprise
Letchworth Garden City, Hertfordshire 09.2015 - /2017
Skills
- Qualitative and quantitative research
- Understanding of criminal justice systems
- Critical thinking and evidence-based reasoning
- Confident telephone manner
- Working to KPIs and performance targets
- Microsoft Office (Word, Excel, Outlook)
Affiliations
- Fitness & wellbeing
- Reading & research
- True crime & forensic psychology
- Music & alternative culture
Timeline
Sales Support
Towergate
11.2024 - Current
AG Assistant - Bar and Reception
Mr Mulligans Lost World Golf
03.2024 - 11.2024
Outgoing Call Agent
Exclusive Appointments
07.2023 - 09.2023
Bachelor of Arts - Criminology and Psychology
The Open University
10.2022 - 07.2025
Sales & E-Marketer
The Living Room
03.2021 - 09.2021
Bartender
Bar and Beyond
06.2019 - 11.2021
Creche Assistant
Just For Women Gym
04.2018 - 03.2019
GCSEs -
Da Vinci School of Creative Enterprise
09.2015 - /2017
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