Sophie Adams

Executive Assistant to the Principal, operating at the centre of senior leadership activity within a complex, multi-stakeholder environment.

• Manage the Principal’s office, including complex diary coordination, governance processes, and preparation of high-quality briefings and reports
• Coordinate cross-college projects and operational initiatives, including organisational change, onboarding, and process improvement
• Bring structure to complex priorities, ensuring effective planning and delivery across multiple workstreams
• Lead the curriculum administration function, line managing a team and overseeing service delivery across the college
• Lead the Reception team and coordinate and improve the Duty Manager function to ensure effective day-to-day operations
• Work closely with senior leaders and stakeholders to support operational delivery and organisational priorities

Executive Assistant to the Vice Principal for Strategy & Partnerships, with a significant external and project-focused remit.

• Coordinated and supported externally funded and nationally significant skills projects, including work linked to Hinkley Point C and Agratas
• Supported multi-stakeholder meetings, preparing briefings, reports, and governance documentation
• Coordinated activity across multiple workstreams, ensuring delivery against priorities and deadlines
• Supported Ofsted readiness for skills provision, ensuring systems and processes were aligned
• Coordinated campus-wide activity, supporting senior leadership and cross-college operations

ed front-of-house operations across Reception, Nights, and Events, managing a team of 10 staff.

• Oversaw daily operations, coordinating activity across departments and maintaining financial and administrative processes
• Managed team performance, recruitment, rotas, and training to improve efficiency and consistency
• Coordinated and delivered events, managing logistics, briefings, and operational delivery
• Monitored budgets and payroll, producing performance and revenue reports
• Ensured compliance with health and safety, acting as Fire Marshal and First Aider

Responsible for Reception and Night teams and supporting overall site operations.

• Managed staffing, rotas, and demand forecasting to ensure effective operational coverage
• Monitored performance against KPIs and conducted appraisals
• Acted as Duty Manager, taking full responsibility for site operations and incident management
• Supported conferences and large-scale events, coordinating logistics and delivery
• Introduced structured training processes to improve team performance and consistency

Joined as Receptionist and promoted within six months to Reception Supervisor.

• Led a small reception team, supporting daily operations and coordination
• Managed bookings, enquiries, and group reservations
• Acted as a key point of contact for staff queries and operational issues
• Supported senior management with administrative and planning tasks
• Contributed to training and process improvements to enhance efficiency