Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

SOPHIA ZOGRAFAKIS

London

Summary

A driven and innovative Environment and Business graduate with expertise in emissions tracking, carbon footprint reduction, and sustainable reporting. Offers actionable advice for environmental improvement. Shortlisted for a sustainable innovation competition and achieved a first-class grade on dissertation, demonstrating strong academic foundations. Possesses adaptability and communication skills for effective collaboration and driving impactful results in sustainability initiatives.

Overview

2
2
years of professional experience

Work History

Receptionist and Membership Consultant

Coach gyms
10.2024 - Current
  • Consistently reaching sales targets and KPIs, by tailoring pitches to client needs.
  • Developed strategies to enhance member retention and satisfaction, resulting in improved customer loyalty.
  • Streamlined front-desk operations, reducing wait times, improving sales and customer experience.

Sustainability Advisor

Smile Care dentist practice
01.2024 - 10.2024
  • Developed and implemented a comprehensive sustainability action plan. With strategies for waste, water and energy reduction plus employee incentives and supplier engagement.
  • Conducted in-depth data analysis of environmental metrics, providing actionable insights that aligned with organisational goals and demonstrated clear economic benefits.
  • Collaborated with stakeholders to track emissions and input critical data into a carbon planner system.

Team Leader

Wimbledon Tennis Championships - AELTC
06.2023 - 10.2024
  • Directed a team of 20 staff during high-pressure events, ensuring seamless operations and adherence to strict timelines.
  • Resolved on-site challenges efficiently, maintaining exceptional service standards.
  • Transitioned between roles, adapting as needed, demonstrating flexibility and commitment to the success of the event year-round.

ESG Intern

Christensen & Co
07.2023 - 08.2023
  • Supported the sustainability advisor by enhancing the clarity of environmental reports by translating and standardizing content, enabling alignment with international reporting standards.
  • Collaborated on refining the company’s climate policy report, ensuring compliance with global sustainability frameworks and improving stakeholder understanding.
  • Adapted to a multicultural work environment, fostering collaboration across diverse teams to identify and implement sustainability-focused solution


Education

BA - Environment and Business

University of Leeds
06-2024

Skills

  • Strategic planning
  • Project management
  • Problem solving
  • Data analysis
  • Communication skills
  • Collaboration skills
  • Team leadership
  • Stakeholder engagement
  • Sustainability reporting
  • Sustainable advising
  • ESG compliance
  • Carbon footprint reporting

Accomplishments

  • Shortlisted for Angel Investor Competition: Selected from 200 students for a sustainable innovation idea, recognized for its practical approach to addressing environmental challenges.
  • First class grade in final year Dissertation: Dissertation in The Personal Carbon Footprints of University of Leeds students.
  • Captain of the 1st V11 netball team: Led during the height of COVID-19 restrictions, demonstrating resilience, by devising innovative strategies to retain team engagement and performance.

Languages

Danish
Upper intermediate
B2
Greek
Intermediate
B1

Timeline

Receptionist and Membership Consultant

Coach gyms
10.2024 - Current

Sustainability Advisor

Smile Care dentist practice
01.2024 - 10.2024

ESG Intern

Christensen & Co
07.2023 - 08.2023

Team Leader

Wimbledon Tennis Championships - AELTC
06.2023 - 10.2024

BA - Environment and Business

University of Leeds

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SOPHIA ZOGRAFAKIS