Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Affiliations
Accomplishments
Languages
References
Timeline
Generic

SOPHIA EDWARDS

Uckfield,East Sussex

Summary

Target-driven student with a record of academic success, eager to add value to quality-focused team during school holidays and spare time during university. Interested in community service highlighted by volunteer experience at Oxfam. Looking for a role that provides opportunity to utilise my skills and positive attitude.


Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Waitress/ Bartender

The Star Inn
Heathfield, East Sussex
06.2024 - 08.2024
  • Improved customer satisfaction by providing efficient and friendly service.
  • Managed table settings for enhanced dining experience.
  • Utilised professional communication skills to resolve customer complaints.
  • Assisted with inventory management, streamlined restaurant operations.

Volunteer Sales Assistant

Oxfam
Heathfield, East Sussex
06.2024 - 08.2024
  • Donations processing
  • Replenishing and sorting stock
  • Till management and takings
  • Cash handling
  • Reliable

Customer Assistant

Waitrose & Partners
Heathfield, East Sussex
02.2022 - 03.2024
  • Operated tills and processed customer payments
  • Maintained excellent customer service by staying polite and helpful
  • Provided service to the highest standard by going the extra mile to assist customer needs
  • Assisted with processing stock, including sorting, cleaning and pricing
  • Operated tills during busy Christmas period
  • Replenished and tidied shelves

Customer Assistant

Morrison's
Crowborough, East Sussex
12.2021 - 12.2021

Provided assistance during the busy Christmas period.

Customer Assistant

Sports Direct
Tunbridge Wells, Kent
07.2021 - 09.2021
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Improved customer relations by promptly addressing queries and concerns.

Education

GCSEs - Mathematics, English Language, English Literature, French, Geography, Art, Religious Studies, Biology, Chemistry, Physics

St Paul's Catholic College

Alevels - French, English Literature, Economics

BHASVIC
Brighton, Hove
2023

Ba - French and Spanish

University of Liverpool
Liverpool, Merseyside

Skills

  • Cash handling
  • Team player
  • Customer Service
  • Payment Processing
  • Product knowledge
  • Refund and exchange processing
  • Stock management
  • Data Entry
  • Order processing
  • Shipping and receiving
  • Perishable item rotation
  • Customer complaint management
  • Click & Collect administration
  • Email handling
  • Sales driven
  • Polite and friendly

Custom

  • Drawing and general artwork
  • Duke of Edinburgh Bronze Award (curtailed due to Covid)
  • Violin - Grade 7 ABRSM
  • Social interests with friends

Personal Information

Date of birth: 06/21/05

Affiliations

  • Art/ General Artwork
  • Swimming
  • Music/ Music events
  • Social interests with friends

Accomplishments

    Various classical music awards (Solo Violin)

Languages

French
Advanced
Spanish
Intermediate

References

References available upon request.

Timeline

Waitress/ Bartender

The Star Inn
06.2024 - 08.2024

Volunteer Sales Assistant

Oxfam
06.2024 - 08.2024

Customer Assistant

Waitrose & Partners
02.2022 - 03.2024

Customer Assistant

Morrison's
12.2021 - 12.2021

Customer Assistant

Sports Direct
07.2021 - 09.2021

GCSEs - Mathematics, English Language, English Literature, French, Geography, Art, Religious Studies, Biology, Chemistry, Physics

St Paul's Catholic College

Alevels - French, English Literature, Economics

BHASVIC

Ba - French and Spanish

University of Liverpool
SOPHIA EDWARDS