Sopan Chakma
London
Summary
A driven and passionate individual seeking to begin a career as a bartender in the hospitality industry. Strong communication skills, a sincere desire to deliver excellent customer service, friendliness, dependability, and speed of learning. Willing to learn practical bar skills through training and experience, and at ease working in hectic settings. A cooperative team player that is available whenever needed and has a strong work ethic.
Overview
2
2
years of professional experience
Work History
Retail assistant
Iceland
East London, Forest Gate
03.2025 - Current
- Greet and assist customers in friendly and professional manner.
- Answer customer queries about products, offers, or store policies.
- Operate checkout system and handle cash and card transactions efficiently and accurately.
- Rotate products (first in, first out) and make sure they are expiration-dated.
- Maintain cleanliness and safety of shop floor, tills, and back areas.
Bartender
La Diplomat Restaurant and Bar
Dhaka, Bangladesh
07.2024 - 12.2024
- Served spirits, lagers, and stouts to patrons at bar.
- Maintained bar neat and well-organized, which increased visitor pleasure.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Managed stock levels efficiently, preventing shortages during peak hours.
- Welcomed guests with friendly conversation and fun atmosphere.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
Bar staff member
Hotel Grand Galaxy
Dhaka, Bangladesh
06.2023 - 05.2024
- Served large numbers of customers with outstanding customer service in hectic service settings.
- Maintained company's reputation by skillfully handling client complaints.
- Managed financial transactions to guarantee precise accounting.
- Greeted and served clients with warmth, processing payments efficiently in order to minimize wait times.
- Completed end-of-day cleaning duties, leaving bar ready for next day's trade.
Education
Bachelor of Science - Electrical and Electronics Engineering
East West University
BangladeshSkills
- Mixology and cocktail making
- Knowledge of wines, spirits, and beers
- Speed and accuracy in busy environments
- Team collaboration
Affiliations
- Mixology and new drink trends.
- Live music and events.
- Volunteering at local food banks.
Timeline
Retail assistant
Iceland
03.2025 - Current
Bartender
La Diplomat Restaurant and Bar
07.2024 - 12.2024
Bar staff member
Hotel Grand Galaxy
06.2023 - 05.2024
Bachelor of Science - Electrical and Electronics Engineering
East West University
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