Soniasita Adigwe
London,U.K
Summary
A highly motivated and adaptable professional with extensive experience across sales, high end clientele management, administration, customer service and social media marketing. Proven ability to build strong client relationships, exceed sales targets and drive revenue growth. Known for exceptional interpersonal skills, I excel in building and maintaining lasting relationships with clients, stakeholders, and colleagues alike. My competitive nature fuels my drive for excellence, ensuring I consistently deliver high-quality results across all tasks. Outside of work, I enjoy creating a comfortable and inspiring home environment, as well as engaging in activities that challenge me to continuously grow both personally and professionally.
Overview
7
7
years of professional experience
Work history
Business development manager
BT Group
London
04.2025 - Current
- Manage outbound prospecting campaigns to generate qualified leads for the sales team within the SME telecom market
- Engage with business decision-makers to understand their communication needs and position BT’s services and IT solutions.
- Handle inbound inquiries, qualifying leads through effective questioning and rapport building.
- Achieved 180% of monthly lead generation target for three consecutive months.
- Maintain and update CRM records (Salesforce), tracking pipeline activity and conversion rates.
- Collaborated with sales and field executives to ensure smooth handovers and optimal customer experience.
- Contributed to £250K+ in pipeline opportunities within the first quarter.
- Consistently achieve and exceed monthly KPI targets for calls, meetings booked, and conversion ratios.
- Contribute to team performance through peer coaching and sharing best practices.
Luxury sales associate
Harrods
03.2024 - 04.2025
- Developed and maintained a strong pipeline of high-end clients, driving personal sales turnover of 720,000 which contributed my area being 12% up on previous year
- Demonstrated resilience and adaptability to effectively handle objections, adjust to diverse customer needs and influence purchase decisions.
- Maintained awareness of market trends, product knowledge and sales techniques
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales targets
- Achieved and exceeded sales targets in line with client growth across all products and services
- Collaborated with the team, management and peers to have the most successful sales period in the beauty areas history
Marketing Brand Ambassador
N20 Ltd
04.2023 - 03.2024
- Worked on projects promoting brands such as Kylie Cosmetics, Cera Ve, Nivea, Loreal, Aveeno, Maybelline and launched new brand Indu.
- Proven track record of successfully executing marketing campaigns to enhance brand visibility and increase customer engagement
- Monitored current market trends to consistently offer cutting-edge advice and guidance, enhancing company reputation
- Delivered persuasive product knowledge that led to higher customer conversions
- Successfully engaged with over 30 high-profile brands, fostering long-lasting professional relationships that contributed to strategic partnerships and professional growth
Property Management Agent
Covek Properties
Lagos, Nigeria
02.2022 - 12.2022
- Prospected and qualified leads through outbound calls, emails, LinkedIn, networking and building a strong sales pipeline
- Managed a portfolio of rental properties that saw a 15% increase in rental yields through targeted client engagement and market analysis
- Negotiated and closed several high-value deals that exceeded sales targets by 20%
- Streamlined property management operations, reducing tenant turnover by 40% while improving overall satisfaction rate
- Cultivated long-term client relationships, responding to inquiries, complaints, and requests to maintain high customer satisfaction
- Conducted regular property inspections, managed bond payments, and coordinated with owners, buyers, and solicitors to facilitate smooth transactions
HR Intern
PepsiCo
Lagos, Nigeria
05.2021 - 10.2021
- Assisted in recruitment processes, including resume screening and interview scheduling
- Collaborated in professional team to solve workflow issues with strict compliance to company standards and policies
- Maintained HR databases and personnel records, ensuring accuracy and confidentiality
- Handled employee queries related to HR policies, benefits, and procedures
- Recognised by the HR team for efficiency in handling confidential employee records
Sales Manager
Tkc Boutique
Lagos, Nigeria
06.2019 - 03.2021
- Led a high-performing sales team, exceeding monthly sales targets by 15% on average
- Boosted sales by 30% year-over-year by implementing visually impactful product displays and customer engagement strategies
- Successfully retained key customer accounts and expanded the client base, resulting in a 45% growth in revenue from existing customers
- Planned marketing and branding initiatives to increase brand visibility and promote customer loyalty through targeted campaigns and events
- Analysed sales data to identify trends, optimize product offerings and deliver exceptional customer service, contributing to high client satisfaction and retention
Education
Masters - International Business Management (2’1)
University of Greenwich
London 01.2024
Bachelor's degree - Human Resources Management (2’1)
Escae University
Cotonou06.2019
Skills
- Lead generation and Prospecting
- Objection Handling
- Target Driven and Proactive Mindset
- Sales Strategy Market research
- High-end Clientele Management
- Sales Pipeline Management
- CRM System
- Customer relationship management
- Cold outreach
Timeline
Business development manager
BT Group
04.2025 - Current
Luxury sales associate
Harrods
03.2024 - 04.2025
Marketing Brand Ambassador
N20 Ltd
04.2023 - 03.2024
Property Management Agent
Covek Properties
02.2022 - 12.2022
HR Intern
PepsiCo
05.2021 - 10.2021
Sales Manager
Tkc Boutique
06.2019 - 03.2021
Masters - International Business Management (2’1)
University of Greenwich
Bachelor's degree - Human Resources Management (2’1)
Escae University