Sonia-Elena Stefanescu
London,United Kingdom
Summary
Dedicated professional with extensive barista equipment knowledge and a strong focus on customer service. Known for multitasking abilities and delivering speedy service, consistently enhancing customer satisfaction. Aims to leverage skills in a dynamic setting to further career growth within the hospitality industry. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Coffee barista
Coffee Station Co
London
05.2023 - Current
- Respected punctuality and reliability thereby enhancing team morale.
- Collaborated effectively with team members for smooth operations.
- Enhanced customer satisfaction by providing efficient, friendly service.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Exhibited excellent multitasking skills, handling multiple orders simultaneously.
Barista assistant
Santacruz Café
Bacau, Romania
06.2019 - 08.2019
- Worked collaboratively with the team resulting in improved performance.
- Followed health and safety regulations consistently, maintaining a safe work environment.
- Gained knowledge in various coffee brewing methods for better customer service.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
Education
Higher National Diploma - Bsc (Hons) Architecture RIBA (Part 1)
University of East London
London 09.2019 - 05.2023
Skills
- Barista equipment knowledge
- Customer Service
- Health and Safety
- Multitasking
- Speedy and efficient
Languages
English
Advanced (C1)
Romanian
Proficient (C2)
Timeline
Coffee barista
Coffee Station Co
05.2023 - Current
Higher National Diploma - Bsc (Hons) Architecture RIBA (Part 1)
University of East London
09.2019 - 05.2023
Barista assistant
Santacruz Café
06.2019 - 08.2019
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