Sohail Rauf

• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Implemented and developed customer service training processes.
• Increased efficiency and team productivity by promoting operational best practices.

Meeting sales targets and quotas by promoting rental services and achieving revenue goals.

Coordinating with other departments to ensure vehicles are clean, well-maintained, and ready for rental.

Greeting and assisting customers, answering inquiries, and providing information about rental options and policies.

Recommending additional services like insurance, GPS, or upgrades to customers.

Addressing customer complaints, concerns, and resolving any issues that may arise during the rental process.

• Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
• Delivered key metrics for sales, credit and warranties to drive success of business.
• Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
• Attended monthly sales meetings and quarterly sales trainings.
• Met existing customers to review current services and expand sales opportunities.
• Built relationships with customers and community to promote long term business growth.

• Directed sales support staff in administrative tasks to help sales reps close deals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Oversaw sales forecasting, goal setting and performance reporting for all accounts.
• Created proposals for new and repeat customer business transactions.
• Attracted Number new accounts through targeted client development.
• Negotiated prices, terms of sale and service agreements.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Trained peers and management team on internal system supports and implementation plans.