Sohail Rahimi
ENFIELD ,City of London
Summary
Dedicated professional with expertise in organisational efficiency and electronic switchboard operation, ensuring reliable punctuality and seamless email correspondence. Skilled in front desk security protocols and telephone operation, demonstrating patience, composure, and adherence to hospitality standards. Committed to maintaining reception area excellence while exercising good judgment in customer service interactions. Proficient in database administration and greeting customers with clear communication and friendly service. Aspiring to leverage skills in a dynamic environment that values customer satisfaction and operational excellence.
Outgoing and friendly Receptionist delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work history
Receptionist
Woodberry Practice
Winchmore Hill, Enfield
01.2023 - Current
- First point of contact, customer service, and Administration
- Book, cancel and rearrange appointments
- Greet patients in person and over the phone
- Check in patients for their appointments
- Answer general questions about the practice
- Prepared meeting rooms before and after use, maintaining eat appearance at all times.
- Completed data entry, patient records, and email
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Assisted with administrative tasks and processed referrals and forms
- Enhanced patient satisfaction by efficiently managing all front desk enquiries.
- Solved administrative and patient issues with knowledgeable assistance and friendly support.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from a multi-line telephone system and documented messages.
Pharmacist assistant
M. Hamza
Gillingham, Kent
06.2022 - 09.2025
- Greeting patients and offering help over the counter
- Referring patients to the pharmacist for clinical advice when needed
- Keeping the pharmacy clean, organised.
- Improved efficiency of prescription processing with thorough attention to detail.
- Enhanced customer satisfaction by providing professional and friendly service.
- Supporting the pharmacist when needed
- Delivered medicines safely to customers' homes to ensure their health needs met.
Customer service cashier
Pizza Go go
Ilford, Redbridge
07.2024 - 07.2025
- Managed queues effectively during busy periods, reducing wait times.
- Restocked cashier supplies regularly to avoid shortages during peak hours.
- Completed opening and closing procedures, ensuring store readiness.
- Balanced till at end of each shift, ensuring accuracy in financial reporting.
- Ensured customer satisfaction by providing efficient and friendly service.
- Processed card payments securely for customer peace of mind.
- Maintained a clean work area to ensure safety and organisation.
- Handled cash transactions for both purchases and returns.
- Handled customer complaints professionally, leading to resolution and retention.
- Completed opening and closing procedures each day.
Education
Bachelor of Science - Chemical Engineering
Queen Mary University of London
London, England 10.2025 -
A-Levels - Maths, Biology and Chemistry
Oasis Hadley sixth form
London 09.2024 - 07.2025
GCSEs - GCSE
Oasis Hadley
Enfield 09.2017 - 07.2022
Skills
- Organisational efficiency
- Electronic switchboard operation
- Reliable punctuality
- Email correspondence
- Front desk security protocols
- Telephone operation
- Patience and composure
- Hospitality standards
- Reception area maintenance
- Good judgement
- Customer Service
- Telephone skills
- Clear communication
- Friendly customer service
- Database administration
- Greeting customers
Timeline
Bachelor of Science - Chemical Engineering
Queen Mary University of London
10.2025 -
A-Levels - Maths, Biology and Chemistry
Oasis Hadley sixth form
09.2024 - 07.2025
Customer service cashier
Pizza Go go
07.2024 - 07.2025
Receptionist
Woodberry Practice
01.2023 - Current
Pharmacist assistant
M. Hamza
06.2022 - 09.2025
GCSEs - GCSE
Oasis Hadley
09.2017 - 07.2022