Sofia Griffiths
Swansea,West Glamorgan
Summary
Dedicated student with exceptional communication and organisation skills seeking an opportunity in an established law firm. I am a skilled multitasker with superior work ethic, meticulous attention to detail, good teamwork, problem-solving and organisational skills. I am reliable and a dedicated team player with a hardworking and resourceful approach who builds productive professional relationships for positive staff and client communications.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Retail sales assistant
Go Outdoors
Swansea, West Glamorgan
07.2022 - Current
Accepted cash and card payments in POS register system.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Promoted customer loyalty scheme at checkout.
- Helped customers obtain specialised help for refunds and exchanges.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Worked closely with management to train new team members, supporting optimal sales productivity.
Education
GCSEs -
Birchgrove Comprehensive School
Swansea 09.2017 - 07.2022
A-Levels -
Gower College Swansea (Coleg Gwyr Abertawe)
Swansea 09.2022 -
Skills
- Outstanding client care
- Work driven
- Enjoy working in a high energy environment as part of a group or alone
- Reliable
- Punctual
- Trustworthy
- Honest
- Quick learner with exceptional attention to detail
- Excellent Communication skills, both written and verbal
Affiliations
- Musical Theatre
- Travelling
- Going to the gym
- Reading
Accomplishments
- Deputy Head Girl at Birchgrove Comprehensive School
- Awarded with an academic excellence award in English
- Volunteering at Birchgrove luncheon club for the elderly
- Previously honoured as employee of the month at Go Outdoors due to generating the most trust pilot reviews
- Currently been selected for cash office training at Go Outdoors due to my high standard of work
Certification
Full clean UK driving License attained on 04/12/23
References
Former Head Teacher
Andrew Owen - OwenA65@Hwbcymru.net
Assistant Manager
Irina Bennett - irinabennett777@gmail.com
Timeline
A-Levels -
Gower College Swansea (Coleg Gwyr Abertawe)
09.2022 -
Retail sales assistant
Go Outdoors
07.2022 - Current
GCSEs -
Birchgrove Comprehensive School
09.2017 - 07.2022
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