Summary
Overview
Work history
Education
Skills
Timeline
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Sofia Ahiar

West Midlands,United Kingdom

Summary

A dedicated young professional with a client-focused approach and exceptional verbal articulation skills. Adept at navigating stressful situations with resilience and patience as well as practicing effecting problem-solving skills. Demonstrating a proactive and energetic work ethic in all given tasks. Strongly committed to leveraging personal competencies to achieve career growth and contribute positively to organisational goals.

Overview

5
5
years of professional experience

Work history

Dental Nurse

Brij Dhody Dental Practice
West Midlands
11.2023 - Current
  • Collaborated with dental team for smooth clinic operations.
  • Served as liaison between dentist and patient; improved communication and enhanced overall experience.
  • Maintained accurate patient records, ensuring meticulous documentation.
  • Interacted with patients compassionately and empathetically to foster positive relationships.

Front of House Manager

Mak Halal
West Midlands
01.2022 - 11.2023
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.
  • Coordinated logistics during busy periods ensuring uninterrupted service flow.
  • Streamlined booking system to enhance efficiency and reduce waiting times for customers.
  • Enforced company policies consistently, maintaining a disciplined work environment.

NHS Covid-19 Volunteer

Pharmacy Express
West Midlands
01.2021 - 08.2021
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Consistently arrived at work on time and ready to start immediately.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Higher National Diploma - Dental Nursing

NEBDN
West Midlands

A-Levels -

Wolverhampton Girls' High School
West Midlands

Skills

  • Effective verbal articulation
  • Client-Focused approach
  • Resilience to stressful situations
  • Patient attitude
  • Efficient telephonic etiquette
  • Problem-solving
  • Energetic work ethic
  • Proactive engagement

Timeline

Dental Nurse

Brij Dhody Dental Practice
11.2023 - Current

Front of House Manager

Mak Halal
01.2022 - 11.2023

NHS Covid-19 Volunteer

Pharmacy Express
01.2021 - 08.2021

Higher National Diploma - Dental Nursing

NEBDN

A-Levels -

Wolverhampton Girls' High School

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