Summary
Overview
Work history
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Sneha Rajakumar

Cardiff,United Kingdom

Summary

Dedicated professional specializing in learning and development, employee engagement, and HR partnerships. Proven track record in team leadership and workforce data analysis, leading to improved organizational performance. Expertise in customer service management and digital tools, demonstrating adaptability and effective problem-solving. Focused on enhancing employee satisfaction and operational efficiency while seeking growth opportunities in HR.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Bar Head

Blue Diamond Restaurant
Cardiff, Wales
06.2024 - Current
  • Supervised staff training and rota management, enhancing operational efficiency.
  • Resolved conflicts and addressed challenges under pressure to maintain service quality.
  • Developed strong leadership and organisational skills in dynamic customer-facing role.

Digital Mentor

University of South Wales
Cardiff, Wales
08.2024 - 05.2025
  • Facilitated support for staff and students using digital platforms, enhancing confidence in digital learning.
  • Cultivated strong problem-solving and interpersonal skills through mentoring sessions.
  • Promoted inclusion and accessibility by assisting participants in overcoming digital barriers.

PRO Volunteer (Learning & Development Projects)

HRM Society
Cardiff, Wales
05.2024 - 03.2025
  • Coordinated logistics and ensured successful delivery of 'Working Wardrobe' event.
  • Collaborated with L&D department to enhance student engagement and professional development.
  • Organised workshops, training sessions, and events to improve learning experiences.
  • Acquired knowledge of HR processes and employee engagement initiatives.

Content Creator

Andaco LLP
Palakkad, India
05.2023 - 01.2024
  • Produced engaging content for social platforms to promote local businesses and initiatives.
  • Strengthened creativity, digital communication, and audience engagement skills.

Education

MSc - Human Resource Management

University of South Wales
Pontypridd, Rhondda Cynon Taf
02.2024 - 03.2025

BA - History

Govt. Victoria College
01.2020 - 01.2023

Skills

  • Learning and development support
  • Employee engagement
  • HR partnering
  • Team leadership
  • Workforce data analysis
  • Customer service management
  • Digital proficiency
  • Adaptability and problem-solving

Websites

Certification

CIPD Accredited MSc Human Resource Management

Accomplishments

    Leadership Award- HRM Society, University of South Wales

Timeline

Digital Mentor

University of South Wales
08.2024 - 05.2025

Bar Head

Blue Diamond Restaurant
06.2024 - Current

PRO Volunteer (Learning & Development Projects)

HRM Society
05.2024 - 03.2025

MSc - Human Resource Management

University of South Wales
02.2024 - 03.2025

Content Creator

Andaco LLP
05.2023 - 01.2024

BA - History

Govt. Victoria College
01.2020 - 01.2023

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Sneha Rajakumar