SNEHA GEORGE

• Led group activity programs to support independence and encourage community inclusion
• Monitored individual progress, and updated continuously
• Worked for different stakeholders and earned appreciation in short time
• Built company reputation by managing and successfully delivering high quality care with varying needs
• Built relationships with stakeholders through outstanding client management skills

• WPS(Workplace Service): Applications are packaged according to given standards
• I am responsible to ensure quality assurance standards are met
• We are using tools like Install Shield 2016, WisePackage Studio, App V 5.1 and Powershell script to customize window7 applications

ROLES:

• Technical Review- Validation of source and make sure application behavior is correct
• Creating and troubleshooting package
• Responsible for dealing with problems, bug fixing and troubleshooting application till its gets deployed on to user’s machine
• Maintaining SLA
• Deployment of package through SCCM

• Worked as customer support for Amazon north America
• Responsible to assist Amazon customers via chat to locating packages, connecting with logistics and resolve their quires
• Maintain customer record and update customer profile

• Worked as PHP trainee and created a website Event Facilitator
• Event facilitator is an online event management system
• It is a web based application
• Objective of Event facilitator is develop web based application using which customer can view various packages related to event and make online booking of their events
• Technology: PHP, My-sql, Ajax, HTML5, Jquery, Bootstrap