Overview
Work history
Education
Skills
Summary
Certification
Timeline
Generic

Smithanivas Smitha

Solihull,United Kingdom

Overview

25
25
years of professional experience
7
7
years of post-secondary education

Work history

Transformation and Improvement Test Manager

Mitchells and Butler
Birmingham, United Kingdom
12.2023 - Current
  • Optimised test environments with meticulous setup procedures.
  • Created robust risk mitigation plans, reducing potential project obstacles.
  • Implemented automated tests to improve accuracy and efficiency.
  • Facilitated successful product launches by coordinating end-to-end testing activities.
  • Collaborate with global production teams & technology partners to deliver business critical KYC solutions and support functions. Engage senior stakeholders to prioritize and resolve technical issues affecting KYC operations.
  • Lead change management planning and execution, ensuring compliance with governance standards, transparency on progress, effective risk management controls, monitor and communicate initiative risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals
  • Drive Working Group and Steering Committee as needed to facilitate decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove production constraints.
  • Developing and documenting end-to-end roles and responsibilities, process flows, operating procedures, required controls, gathering and documenting trends analytics to resolve/optimize operating impacts.
  • Driving optimization in operations for cross-functional operation with technology, business and production partners ensuring efficient & reliable systems to achieve business outcomes.
  • As part of the larger team, lead accountability for the delivery and adoption of the global change portfolio including by not limited to requirements, hyper care, measurements of adoption success and continuous improvement as well as post-delivery adoption and BAU production support.

Project Change Manger

Aston Martin
Gaydon, West Midlands
02.2023 - 12.2023
  • Facilitated workshops for employees to understand and embrace necessary organisational changes.
  • Created comprehensive impact analyses reports to highlight potential effects of proposed changes.
  • Managed stakeholder expectations, maintaining strong relationships during periods of significant change.
  • Fostered an open communication environment, encouraging employee feedback during periods of change.

Test and Release Manager

Selco builders warehouse
Birmingham, West Midlands
03.2022 - 12.2022
  • Ensured smooth deployment of software updates for enhanced system performance.
  • Facilitated stakeholder communication to guarantee alignment on project timelines.
  • Managed vendor relationships, ensured timely delivery of required services.
  • Coordinated with QA team to ensure robust pre-release testing protocols.

Change Manager

Capita
Birmingham , West Midlands
12.2019 - 03.2022
  • Delivered presentations to senior leadership, providing updates on progress of change initiatives.
  • Enhanced team morale during challenging transition phases with regular engagement activities.

Implementation , Test and Release Manager

nPower
Solihull, West Midlands
05.2015 - 12.2019
  • Developed detailed release plans to meet project deadlines.
  • Coordinated with QA team to ensure robust pre-release testing protocols.
  • Liaised with technical teams, ensured effective resolution of deployment issues.

Implementation Manager

Jaguar and Land rover
Birmingham, West Midlands
05.2013 - 05.2015
  • Managed end-to-end implementation process for key business projects.
  • Coordinated with stakeholders for understanding and addressing their requirements during the system roll-out process.
  • Liaised across departments to consolidate resources, accelerating the implementation timeline.
  • Facilitated seamless transition into new systems for all relevant departments.

Environment and Release Manager

Deutsche Bank
Birmingham , West Midlands
05.2010 - 05.2013
  • Facilitated stakeholder communication to guarantee alignment on project timelines.
  • Conducted post-release reviews, identified areas for improvement in future releases.

Test Manager

Llyods Banking Group
London , City of London
02.2006 - 05.2010
  • Developed custom testing tools, meeting unique project needs efficiently.
  • Enhanced communication amongst the team through regular meetings and updates.
  • Optimised test environments with meticulous setup procedures.

Developer

Cognizant Technologies
Chennai , India
05.2000 - 05.2006
  • Enhanced end-user experience by developing intuitive navigation features.
  • Integrated third-party APIs, expanded application functionalities.

Education

Bachelor of Science - Electrical and Electronics Engineering

MahatmaGandhi University
India
06.1996 - 06.2000

Master of Science - Software Engineering

Birla Institute of Science and Technology
Pilani
06.2000 - 06.2003

Skills

  • Automated testing software
  • ITIL framework proficiency
  • Project Management
  • Pgm Management
  • Change Management
  • Release Management
  • Implementation Management

Defect tracking tools

Coaching team members

Summary

Results-driven professional with keen eye for detail, ready to excel as Change execution Manager concentrating on Test, Release and Implementation. Demonstrates strong analytical and problem-solving abilities, combined with excellent leadership and communication skills. Committed to driving quality improvements and ensuring robust processes that enhance project success.

Certification

ITIL@ Foundation

ITIL @ Problem Management

ITIL @ Release Management

PMI - Project Management

Azure Cloud certification

DEVOPS training

Timeline

Transformation and Improvement Test Manager

Mitchells and Butler
12.2023 - Current

Project Change Manger

Aston Martin
02.2023 - 12.2023

Test and Release Manager

Selco builders warehouse
03.2022 - 12.2022

Change Manager

Capita
12.2019 - 03.2022

Implementation , Test and Release Manager

nPower
05.2015 - 12.2019

Implementation Manager

Jaguar and Land rover
05.2013 - 05.2015

Environment and Release Manager

Deutsche Bank
05.2010 - 05.2013

Test Manager

Llyods Banking Group
02.2006 - 05.2010

Master of Science - Software Engineering

Birla Institute of Science and Technology
06.2000 - 06.2003

Developer

Cognizant Technologies
05.2000 - 05.2006

Bachelor of Science - Electrical and Electronics Engineering

MahatmaGandhi University
06.1996 - 06.2000

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Smithanivas Smitha