Sivakrishna Undrakunta
Coventry
Summary
Results-driven Operations Leader with a strong track record in high-volume, fast-paced environments, delivering measurable improvements in productivity, quality, and team performance. Experienced in leading teams of 30+ associates, driving continuous improvement initiatives, and leveraging data to optimize operations. Known for strong ownership, effective coaching, and consistently delivering results while maintaining a customer-first focus.
Overview
8
8
years of professional experience
Work History
Proxy Lead
Amazon
05.2024 - Current
- Spearheaded initiatives that increased shift efficiency by 15%, reducing downtime and optimizing workflow.
- Managed a team of 30+ associates, ensuring productivity and engagement across multiple departments.
- Reduced order processing errors by 12%, maintaining high quality and customer satisfaction.
- Improved resource allocation, cutting processing delays by 20% through data-driven planning.
- Trained and coached over 20 associates, enhancing team performance and knowledge retention.
Warehouse Associate
Amazon
10.2023 - 05.2024
- Consistently exceeded productivity and quality targets in a fast-paced environment
- Gained cross-functional experience across multiple operational areas
- Identified and implemented process improvements to increase efficiency
- Recognised as a reliable team member, with strong attendance and adaptability
- Supported onboarding and training of new associates
Project Lead
EBH Solutions Pvt Ltd
Hyderabad
06.2021 - 09.2023
- Delivered 10+ projects on time and within budget
- Improved team efficiency by 25% through process optimisation and automation
- Reduced project turnaround time by 20% with improved planning and coordination
- Strengthened client relationships, increasing repeat business by 30%
- Led cross-functional teams and ensured alignment with business objectives
Business Development Executive
EBH Solutions Pvt Ltd
Hyderabad
06.2018 - 05.2021
- Drove 35% revenue growth through strategic business development initiatives
- Managed and developed relationships with 50+ clients
- Consistently ranked in the top 5% of performers
- Identified new market opportunities and contributed to business expansion
Education
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University (JNTU)
Kakinada01-2017
Intermediate - MPC
State Board of Technical Education
01-2013
Secondary School Certificate -
Z.P. High School
01-2011
Skills
- Team leadership
- Performance management
- KPI management
- Continuous improvement
- Operational problem-solving
- Workforce planning
- Quality management
- Stakeholder collaboration
- Communication
- Team engagement
Languages
English
Advanced
C1
Telugu
Proficient
C2
Hindi
Advanced
C1
Custom Section
Led teams of 30+ members with strong coaching and mentorship., Performance tracking and optimization with measurable success rates., Strategic planning and problem-solving, reducing inefficiencies by 15%., Process improvement and automation increasing efficiency by 20%., Quality control strategies, minimizing errors by 12%., Data-driven decision-making to optimize resource allocation., Advanced Microsoft Office proficiency for data analysis and reporting., Inventory management and workflow optimization, reducing delays by 20%., Strong communication and conflict resolution supporting cross-team collaboration., Client relationship management, contributing to a 30% increase in repeat business.
Timeline
Proxy Lead
Amazon
05.2024 - Current
Warehouse Associate
Amazon
10.2023 - 05.2024
Project Lead
EBH Solutions Pvt Ltd
06.2021 - 09.2023
Business Development Executive
EBH Solutions Pvt Ltd
06.2018 - 05.2021
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University (JNTU)
Intermediate - MPC
State Board of Technical Education
Secondary School Certificate -
Z.P. High School