Summary
Overview
Work History
Education
Skills
Timeline
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Philip Nicholson

Hartlepool

Summary

Dedicated Associate with extensive experience in a Proxy Team Lead role. Combining strong leadership skills with a proven ability to manage and motivate teams to achieve operational excellence. Maintaining a positive and productive work environment to all associates new or experienced. Skilled in optimising workflows, enhancing team collaboration and implementing solutions to improve efficiency in warehouse operations.

Possessing a keen eye for detail and a commitment to safety, I excel in fast-paced environments ensuring all tasks are completed on time and to a high standard. My creative problem solving skills enable me to approach challenges with a unique perspective, fostering continuous improvement within the team.

With a strong understanding of Amazon's operational processes and a passion for delivering exceptional service. I am adept at training new associates, managing inventory and utilising technology to streamline operations. Leveraging my unique background to drive innovation and enhance overall performance, I welcome challenges to develop my own professional progression within the company.

Overview

4
4
years of professional experience

Work History

Amazon Proxy Lead

Amazon
06.2024 - Current
  • Diligent and reliable Proxy Lead successful at handling high-volume, physically-challenging work, and standing for long periods.
  • High computer using Amazon provided utilities to assist
  • Supported management in making informed decisions regarding strategy adjustments to maximise daily productivity.
  • Regular consulting with other Floor Leads to adjust work flow, associate presence and work volume to maximise productivity.
  • Participated and presented in GEMBA meetings as a Voice of Associates, relaying associate concerns to management of various departments. Discussing barriers, positives or issues.
  • Instructed and trained newly hired employees on procedures and highlighted errors while explaining the cause to avoid in the future.
  • Coached associates with low rates, discussing any productivity barriers to accommodate to individual needs. Highlighting any increase numbers of system violations and investigating any cause of malfunction to equipment or user error.
  • Maintained a high level of safety, removing barriers, and calling out associates to avoid near misses. Ensuring associates can work safely and proficiently.
  • Evenly and fairly distributed work to associates across a floor, maximising individual productivity.
  • Time management and dividing time between different stations to provide optimal coverage and meet production goals.

Amazon Associate

Amazon
11.2023 - Current
  • Dedicated to personal improvement for increased productivity and standards.
  • Adhering to training to process inventory into correct bins and pods at an acceptable rate.
  • Assisting multiple departments including ISS, ICQA and Amnesty Response.
  • Trained in Quantity Stow with an increased rate and productivity levels. Achieving levels exceeding 550 stow rate.
  • Trained in Damageland Stow, processing complicated product errors and isolating defective products to be dealt with by problem solvers.
  • Trained in Jam Busting to solve conveyor and automated lift jams to in minimal time. Ensuring Associate work flow is maximised for productivity.

Digital Artist

Self Employed
02.2021 - 09.2023
  • Delivered work to clients based on discussions, client briefs to their own specifications and needs.
  • Designed custom graphics for client websites, improving overall user experience and brand recognition.
  • Created custom designs of graphics, backgrounds and character designs based on clients wants.
  • Prepared briefs for projects and presented design ideas to clients.
  • Kept up to date on trending topics and competitive pricing.
  • Provided advice and guidance on aesthetics for clients depending on their needs of project.

Technical Teaching Assistant

Hartlepool Hub FabLab
11.2021 - 06.2022
  • Supported classroom activities, tutoring, and reviewing work for adults learning new hobbies.
  • Maintained safety and security by overseeing students with potentially dangerous machines.
  • Provided assistance and feedback on work produced to increase quality of products produced.
  • Ensured safety and quality of work produced while using CAD CAM machines including laser engraving machines and 3D Printers.
  • Advising proper use of facilities for projects for the best use of materials depending on the wished for result.

Education

Masters - Digital Arts And Design

Teesside University
Middlesbrough, United Kingdom
08.2018

Bachelor - Interior Architecture

Teesside University
Middlesbrough, United Kingdom
06.2017

Skills

  • Expertise in meeting and exceeding unique daily/ shift rate quotas
  • Desire to hone Leadership skills; Eager to develop skills and knowledge Continuing to challenge my development
  • Ensuring a high quality of work is kept from myself and the team
  • Building rapport with other departments
  • Data Interpretation, following floor rates, removing barriers for work flow
  • Knowledge of internal systems including Atlas, Scada and Vantage
  • Ability to multitask and adapt to the daily needs of the floor
  • Product Knowledge and ability to recognise product defects
  • Team building and employee training with patience and kindness Every associate is equally important to overall success
  • Stocking Shelves in multitude of organizational systems
  • Inventory Handling; stowing and downstacking high quantity of inventory to distribute equally to the team

Timeline

Amazon Proxy Lead

Amazon
06.2024 - Current

Amazon Associate

Amazon
11.2023 - Current

Technical Teaching Assistant

Hartlepool Hub FabLab
11.2021 - 06.2022

Digital Artist

Self Employed
02.2021 - 09.2023

Masters - Digital Arts And Design

Teesside University

Bachelor - Interior Architecture

Teesside University
Philip Nicholson