Siobhan Joosse

Supported daily routines while improving emotional wellbeing across the home. Coordinated positive behaviour support and developed independence through life-skills coaching. Held responsibility for safe care by building trusted relationships with children.

Improved client emotional wellbeing by providing confidential, supportive exploration of experiences.
Strengthened therapy effectiveness through supervised one-to-one counselling delivered ethically and safely.
Protected client privacy by maintaining accurate confidential records throughout sessions.
Enhanced counselling quality by using reflective clinical supervision and ongoing development.
Supported joined-up care by collaborating with placement staff and relevant professionals.
Promoted personal growth by applying empathetic active listening and person-centred practice.

• At the Rock Inn, worked as both bartender and waitress, providing excellent customer service. My duties included mixing drinks, managing the bar, handling payments, checking IDs, and following alcohol laws. As a waitress, greeted guests, took orders, served food and drinks, and responded to customer needs. Both positions required effective communication, multitasking, attention to detail, and professional, friendly approach.

• As a Learning Mentor at ACE Schools Plymouth, I strengthened my behaviour management and communication skills while supporting students with SEMH, autism, and ADHD. I built trust, provided emotional support, managed challenging behaviours empathetically, and gained experience in safeguarding, teamwork, personalised learning, and trauma-informed pastoral care across various subjects.

• In my role as a bartender at Garland OX Limited, as a bartender at Garland OX Limited, I built communication, multitasking, and conflict resolution abilities in a busy environment. I adapted to diverse customers, managed challenges calmly, and improved my teamwork and composure under pressure.

• My experience as a Teaching Assistant with Teaching Personnel helped me develop a broad set of skills in different educational environments. I quickly learned to adjust to new settings and consistently support students facing diverse needs, including those with special educational needs (SEN) and behavioural challenges. Through this role, I strengthened my communication and behaviour management abilities, gained experience providing targeted interventions, supporting classroom activities, and adhering to safeguarding procedures. I also became adept at building trust with young people and offering personalised support, especially to those dealing with low confidence, learning difficulties, or emotional regulation issues.

• During my time as Assistant Manager at Curae Home Care, I honed my leadership and organisational skills by managing staff teams, supervising daily care activities, and making sure all safeguarding and quality standards were met. Working directly with vulnerable adults, their families, and healthcare professionals improved my communication, decision-making, and problem-solving abilities. This experience also helped me remain calm under pressure, provide emotional support to others, and lead with empathy, professionalism, and respect.

• My time as a Care Assistant at The White House Care Home improved my communication, empathy, and teamwork skills. I learned to stay calm and compassionate under pressure while assisting residents with varied needs. The role sharpened my observation, problem-solving, and adaptability, and gave me a strong understanding of safeguarding, infection control, and precise record-keeping for delivering person-centered care.