Sinan Cem Gezer
London
Summary
Results-driven professional specializing in time optimization and sales techniques, with a strong focus on up-selling. Proven track record in inventory management and customer service, enhancing operational efficiency and driving sales growth through strategic inventory control.
Experienced as a market trader and sales assistant with over 15 years in retail industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work history
Sales assistant
Number 1 Gifts
London
2025.05 - 2025.10
- Facilitated resolution of customer queries and complaints to enhance service experience.
- Processed cash transactions efficiently to maintain accurate financial records.
- Responded to customer inquiries swiftly to foster positive relationships and loyalty.
Retail sales manager
Adnan Khan
London
2023.02 - 2025.03
- Cultivated positive relationships with regular customers to enhance brand loyalty.
- Assisted in negotiating favourable terms with suppliers to reduce overhead costs.
- Contributed to team initiatives aimed at achieving high standards of store presentation.
Selling supervisor
UGUR TASLI
London
2017.03 - 2023.01
- Coordinated staff schedules, reducing conflicts and improving productivity.
- Enforced loss prevention measures minimising cases of shoplifting or thefts within the store.
- Assisted customers in purchases, leading to repeat business and loyalty.
- Delivered excellent store standards by maintaining cleanliness and organisation.
- Handled customer complaints to ensure satisfaction and retention.
- Trained staff for improved product knowledge and selling techniques.
- Cashed up tills and counted takings to balance books at business close.
- Resolved complaints to achieve full customer satisfaction.
- Managed stock levels to maximise sales opportunities.
- Updated pricing and promotions to fulfil store goals.
- Engaged with suppliers to facilitate smooth delivery schedules.
- Monitored stock levels and ordered popular items to meet customer demand.
- Approved customer refunds and exchanges upon close item inspection.
- Motivated sales teams to achieve daily store targets.
- Displayed goods and prices clearly to maximise customer interest.
Market stall trader
MAMBO FASHION(SELF-EMPLOYED)
London, Northern Ireland
2009.07 - 2017.03
- Maintained stock levels for continuous product availability.
- Dealt with customer complaints to achieve satisfactory resolutions.
- Upheld high standards of product quality for consumer trust.
- Set up and broke down stall each day, ensuring safe storage of goods overnight.
- Adapted selling approach to meet diverse customer needs.
- Negotiated with suppliers for better procurement rates.
- Packaged purchases neatly, enhancing customer satisfaction.
- Promoted goods effectively, increasing product visibility.
Chef assistant
PIER FISH BAR RESTAURANT
London
2009.01 - 2009.07
- Assisted with stock management to support inventory control.
- Contributed to the development of seasonal menus featuring locally sourced ingredients.
- Assisted in meal preparation, ensured consistency of dishes.
- Managed cooking equipment maintenance, ensured longevity and functionality.
- Collaborated with head chef for improved recipe development.
- Used kitchen equipment as instructed and to safety protocols.
- Observed health and hygiene standards to minimise food contamination.
- Contributed to the development of seasonal menus featuring locally sourced
- Coordinated with team members for seamless kitchen operations.
Education
Diploma of Higher Education - Economic And Administrative(Studies),Tourism And Hotel Administration
Hacettepe Uni.- Ankara Vocational School Of Higher Education
Ankara,Turkey 2001.09 - 2003.06
Bachelor of Business Administration - Faculty of Business Administration
Anadolu University
Eskisehir,Turkey 2004.04 - 2006.09
Certificate of Higher Education - General English,Course Level:Upper-Intermediate
Oxford House College
London 2007.08 - 2009.04
Certificate of Higher Education - Business English
Pimlico Academy
London 2009.02 - 2011.02
Entry Level Certificate in Esol International - Grade 5,Graded Examination in Spoken English
Trinity College London
London 2017.01 - 2017.01
Skills
- Time optimization
- Sales techniques and up-selling
- Positive attitude
- Inventory management
- Customer service
Languages
English
Upper intermediate
Turkish
Native
Affiliations
- travel
- football
- yoga
Timeline
Sales assistant
Number 1 Gifts
2025.05 - 2025.10
Retail sales manager
Adnan Khan
2023.02 - 2025.03
Selling supervisor
UGUR TASLI
2017.03 - 2023.01
Entry Level Certificate in Esol International - Grade 5,Graded Examination in Spoken English
Trinity College London
2017.01 - 2017.01
Market stall trader
MAMBO FASHION(SELF-EMPLOYED)
2009.07 - 2017.03
Certificate of Higher Education - Business English
Pimlico Academy
2009.02 - 2011.02
Chef assistant
PIER FISH BAR RESTAURANT
2009.01 - 2009.07
Certificate of Higher Education - General English,Course Level:Upper-Intermediate
Oxford House College
2007.08 - 2009.04
Bachelor of Business Administration - Faculty of Business Administration
Anadolu University
2004.04 - 2006.09
Diploma of Higher Education - Economic And Administrative(Studies),Tourism And Hotel Administration
Hacettepe Uni.- Ankara Vocational School Of Higher Education
2001.09 - 2003.06