Osazee Igbinoba

Assisted customers with product selection for optimal satisfaction.

• Utilized excellent communication skills to provide detailed product information.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Conducted daily inventory checks to manage stock levels accurately.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Offered personalized shopping advice to enhance customer experiences.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Assisted customers in locating specific items to boost satisfaction.
• Requested and checked customer IDs at checkout for age-restricted products.
• Inspected products for damages and expiry dates before processing refunds.
• Promoted customer loyalty scheme at checkout.
• Trained new staff members, fostering a supportive working environment.
• Monitored trends in consumer behavior with keen attention to detail.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
• Helped customers obtain specialized help for refunds and exchanges.
• Tagged products quickly and accurately with price tags and stickers.
• Organized displays to promote inventory and encourage customer purchases.
• Prepared invoices for customers with large orders or special sales types.
• Demonstrated product usage and features to customers.
• Managed customer lines for minimum wait times and high satisfaction.
• Boosted product sales by offering selection guidance to customers.
• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Monitored and reported suspicious activity to security officer to avoid theft.
• Built lasting relationships with clients through customer service interactions.
• Collaborated with sales managers to meet target quotas