Simra Mahmood
Manchester
Summary
Motivated and reliable individual with strong hands-on crafting skills and a natural eye for precision. Experienced in producing high-quality personalised jewellery and confident in customer-facing environments. Quick to learn new techniques, calm under pressure and committed to developing advanced jewellery-making skills within a professional workshop setting.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work history
Jewellery Technician
Littlesmith (Selfridges)
09.2023 - Current
- Create personalised handmade jewellery using professional metal stamp sets.
- Ink, polish and finish jewellery to a high standard, ensuring precise and clean outcomes.
- Assemble necklaces and bracelets including chains, clasps and extenders.
- Resize and repair chains, fix broken links and replace components.
- Work confidently with a range of jewellery‑making tools.
- Handle small components accurately when creating detailed bracelets and pieces.
- Serve customers, take personalised orders, discuss repairs and provide product advice.
- Pack jewellery in branded gift boxes to gifting standard.
- Expanding knowledge of metals, jewellery techniques and tools; actively seeking workshops to grow skills.
Sales Assistant
Footasylum (Trafford Centre)
08.2022 - 09.2023
- Arrange products on shelves and promotional displays.
- Maintain store cleanliness and presentation standards.
- Unpack, sort and process new stock deliveries.
- Provide friendly and helpful customer service.
- Manage till operations, including scanning items, processing payments and issuing receipts.
- Promote loyalty programmes and assist with customer sign‑ups.
- Resolve customer queries efficiently.
Sales Assistant
Topshop (Sisters & Seekers)
07.2019 - 09.2019
- Handle deliveries, unpack stock and check items.
- Steam, tag and pack clothing.
- Investigate stock discrepancies and resolve issues promptly.
- Maintain organised stockroom systems, keeping items in size order.
- Monitor stock levels and replenish the shop floor.
Sales Assistant
New Look (Manchester Arndale)
07.2018 - 09.2018
- Provide friendly, helpful customer service.
- Operate tills and process payments accurately.
- Support loyalty card sign‑ups and explain benefits.
- Resolve customer issues effectively.
Education
GCSEs -
09.2011 - 07.2016
A-Levels -
Holy Cross Sixth Form
09.2016 - 06.2018
Foundation Diploma - Art & Design
Leeds Arts University
09.2018 - 06.2022
Bachelor of Arts - Photography
Leeds Arts University
09.2019 - 06.2022
Skills
- Attention to Detail
- Conflict Resolution
- Creative vision
- Stress management
- Hand-eye coordination
References
References available upon request.
Timeline
Jewellery Technician
Littlesmith (Selfridges)
09.2023 - Current
Sales Assistant
Footasylum (Trafford Centre)
08.2022 - 09.2023
Bachelor of Arts - Photography
Leeds Arts University
09.2019 - 06.2022
Sales Assistant
Topshop (Sisters & Seekers)
07.2019 - 09.2019
Foundation Diploma - Art & Design
Leeds Arts University
09.2018 - 06.2022
Sales Assistant
New Look (Manchester Arndale)
07.2018 - 09.2018
A-Levels -
Holy Cross Sixth Form
09.2016 - 06.2018
GCSEs -
09.2011 - 07.2016