Simon William Corless

• Developed strong relationships with key account holders, securing long-term partnerships.
• Managed daily operations of sales office, enhancing overall efficiency.
• Maintained high accuracy and quality standards in data entry and recordkeeping.
• Created and submitted progress reports for upper management review.
• Collaborated with finance department to manage budgets and maximise profit margins.
• Oversaw recruitment for office staff, and operations teams.
• Prepared detailed sales reports to inform senior management's strategic planning.
• Implemented new CRM system which improved tracking of leads and conversions.

• Negotiated contracts with key clients to secure valuable business deals.
• Conducted competitive analysis to identify and capitalise on business opportunities.
• Achieved market growth by developing robust sales strategies.
• Handled dispute resolution; ensured customer satisfaction was maintained at all times.
• Fostered strong client relationships for higher customer retention.
• Generated new leads and opportunities to maximise revenue.
• Maintained contact with customers throughout sales and pre-delivery process.
• Fostered positive relationships with customers to enhance loyalty and retention.

Achieved market growth by developing sales strategies.

Improved customer relationships with excellent communication skills.

Developed strong rapport with key clients for sustained growth.

Provided regular feedback to the team, enabling a constructive work environment.

Prioritised tasks effectively for improved productivity levels.

Optimised sales methods to best engage, acquire and retain customers.

Developed pricing structures based on historical and current trends, competitor activities and supply chain data.

Negotiated contracts with key clients to secure valuable business deals.

Enhanced company reputation with excellent customer service skills.

Fostered good relationships with customers; facilitated repeat business.

Handled incoming calls professionally, demonstrating excellent communication skills.

Delivered quality services by handling customer inquiries efficiently and effectively.

Processed orders accurately to avoid any delays or discrepancies.

Handled incoming calls for staff, answering questions, directing calls and documenting messages.

• Collected signatures upon delivery of registered or special delivery mail ensuring safe receipt.
• Assisted in sorting of incoming mail from central sorting offices for timely distribution.
• Completed sorting and delivery tasks in line with target timeframes.

• Used forklifts for swift movement of heavy items.
• Collaborated with team members for smooth warehouse operations.
• Packaged products securely for prevention of damage during transportation process.
• Loaded lorries to facilitate prompt delivery schedules.
• Picked orders accurately, reducing instances of return or exchange.