Simone Hardwicke
MILTON KEYNES,BUCKS
Summary
For the past 20 years I have been a mother to 3 wonderful boys and raising them has been my main focus. They are Now grown and have their own successful lives. I am ready to return to work and focus on a career for myself.
before I had children I worked for a number of years as both a dental nurse and receptionist. In the years that followed I have worked briefly in sales roles and accounts to supplement the family income when needed.
i consider myself to be a dependable reliable punctual and organised person. I like people and have good communication skills. In my previous job roles I have worked hard at completing tasks efficiently whilst working alongside other team members to make the working day successful.
Overview
30
30
years of professional experience
Work history
Accounts assistant
United managed services
Milton Keynes, Bucks
04.2019 - 09.2019
- Supported analysis of balance sheets and income statements.
- Reviewed, analysed and processed overheads.
- Followed bookkeeping regulations and tax legislation to maximise external compliance.
- Monitored accounts payables and receivables to proactively spot and handle problems.
Sales assistant
Value Plant Nursery
Aspley Guise, Central Bedfordshire
01.2016 - 01.2017
- Assisted customers in locating specific items to boost satisfaction.
- Built rapport with new and existing customers to boost client retention.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Updated product labelling and pricing to reflect discounts and offers.
- Built lasting relationships with clients through customer service interactions.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Dental nurse and receptionist
Anthony Epps
Stevenage, Hertfordshire
03.1993 - 07.1995
- Examined patients' mouths and teeth to evaluate current standards of dental health.
- Explained dental procedures and reassured patients ahead of treatment.
- Maintained accurate medical and dental records by documenting important patient data in [Software].
- Delivered compassionate care and support to patients to alleviate anxiety and stress.
- Carried out varied chairside support procedures while keeping patients calm and comfortable.
- Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
- Replenished sundries and ordered low-stock items.
- Captured patient dental radiographs and provided to dentist for interpretation and diagnosis.
- Prioritised patient comfort, maximising client retention and satisfaction.
- Recommended dental hygiene measures to prevent plaque and decay.
- Assisted fellow staff in additional duties for continued smooth running of practice operations.
- Took accurate dental impressions and x-rays for prosthetics.
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
- Took dental images safely, checking patient suitability for X-ray procedures.
- Provided excellent patient care from arrival to treatment completion.
- Handled chemicals and waste in line with COSHH regulations.
- Consistently arrived at work on time and ready to start immediately.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Kept reception area clean and organised to uphold professional office reputation.
- Handled office petty cash and maintained flawless records.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
Dental nurse receptionist
J.t. Anyetei
Stevenage, Hertfordshire
09.1989 - 06.1993
- Prioritised patient comfort, maximising client retention and satisfaction.
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
- Sterilised dental tools and instruments between patients, maintaining impeccable hygiene standards.
- Advised patients on post-operative pain relief based on complexity of dental work completed.
Education
GCSEs - English literature and language
The Nobel School
StevenageGCSEs - Maths
The Nobel School
StevenageGCSEs - History
The Nobel School
StevenageGCSEs - French
The Nobel School
StevenageGCSEs - Biology
The Nobel School
StevenageGCSEs - Chemistry
The Nobel School
StevenageGCSEs - Physics
The Nobel School
StevenageAffiliations
- DIY and interior design. Travel and cooking
Timeline
Accounts assistant
United managed services
04.2019 - 09.2019
Sales assistant
Value Plant Nursery
01.2016 - 01.2017
Dental nurse and receptionist
Anthony Epps
03.1993 - 07.1995
Dental nurse receptionist
J.t. Anyetei
09.1989 - 06.1993
GCSEs - English literature and language
The Nobel School
GCSEs - Maths
The Nobel School
GCSEs - History
The Nobel School
GCSEs - French
The Nobel School
GCSEs - Biology
The Nobel School
GCSEs - Chemistry
The Nobel School
GCSEs - Physics
The Nobel School
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