Simon Burston

Responsible for delivering the Quality KPI for 21 Tesco Stores in the Highlands. This role involved working for the Store Director, involving coaching everyone from colleagues to store managers to ensure the group was on target to achieve the Quality Measure.

I spoke at Store Manager Meetings, hosted audit workshops for Shift Leaders, Team Managers and Store Managers to ensure they were equipped with the knowledge they needed to run their stores safely, legally and operationally sound. I also ensured the all large corporate launches were done to the specification, often having to do this remotely due to the geography of my group.

I also identified key opportunities and worked with the office to plug the skill gaps.

I was responsible for managing a number of highly skilled and experienced managers in a complex superstore, both on days and nights.

I oversaw that all necessary training, processes and operational tasks were completed to a high standard. I managed resources, including festive planning.

Managed team of 40 colleagues across departments and shift patterns, delivering KPIs aligned with company targets including waste reduction, payroll budgeting, sales management through range and merchandising, and achieving customer and colleague satisfaction measures, while ensuring timely and effective execution of corporate and seasonal launches.

Managed people processes including holidays, recruitment, scheduling hours, sickness absence, disciplinary actions, and team performance.

Delivered the store's safe and legal accountabilities along with compliance with alcohol licence conditions.

Managed trading departments across fresh foods and ambient, optimising trade space to enhance sales, executing replenishment cycle, and coaching Team Leaders to maximise performance.

Promoted from Team Leader to Bakery Manager due to quick adaptation to complexities and legalities of a scratch bakery.

Trained colleagues in large department store to meet company standards, supporting colleagues and managers in achieving training targets through tailored coaching sessions based on individual learning styles, enhancing information retention.

Replenished the produce department in a busy Asda store in Bristol. Followed reduction and waste routines, and assisted with other areas of the store as required.