Simon Adedeji Alagbe
Leicester City
Summary
I am a strategic-minded individual with a keen sense of competitive intelligence and market analysis. Proven success in managing sales campaigns to increase customer base and boost profits. Proven ability to work independently and in a team setting with equal ease.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
10
10
Certificates
Work History
Senior Training Manager
Rally Trade
Lagos
03.2021 - 11.2022
- Facilitated over 100 training and increased trading activities by 60%
- facilitated 20 VIP training
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed departmental systems and procedures to better align workflow processes.
- Conducted training courses and prepared videos for long-term use.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- supervised the training team
- Addressed and resolved clients' complaints
- Acted as the main point of contact between key clients and internal teams.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
Market Analyst and Trainer
Rally Trade
Lagos
02.2020 - 02.2021
- Contributed to the development of the Rally Trade Trading Signals tool to provide support and guidance for clients trading the foreign exchange markets
- The signals drove trading activities by 50% in 4 months
- Carried out custom-made macroeconomic research on global, foreign exchange, and commodity markets, creating daily and weekly content for Rally Trade clients. These bridged the perceived and felt knowledge gap of clients.
- Carried out day-to-day duties accurately and efficiently.
- Improved operations through consistent hard work and dedication.
Senior Account Manager
Rally Trade
Lagos
01.2019 - 01.2020
- Negotiate contracts and close agreements to grow profit by 20% in 2 months
- Worked closely with internal departments to develop offerings that fit customers’ needs
- This helps to drive sales by over 30% in 3 months
- Supervised the account teams assigned to each key client
- Communicated and collaborated with the advertising, design, marketing, sales, and logistics departments to ensure that we met all clients' needs
- Analyzed data and sales statistics to improve business and marketing strategies
- Developed and sustained solid relationships with clients that bring in the most income for the company
- This helps to keep the company profitable
- Motivated team members to meet and exceed sales targets.
Account Manager
Rally Trade
Lagos
09.2017 - 12.2018
- Organised market and valuation analysis on under-penetrated accounts that drove the development of new customers
- Achieved over 80% of my assigned sales target
- Successfully completed the account management training program in 3 weeks by leading class in advertising renewals, new ads, and other various sales metrics.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Analyzed key competitors to respond to competitive threats.
- Devised strategies to perform at required goal level and achieve monthly quota.
Junior Account Manager
Rally Trade
Lagos
03.2017 - 08.2017
- Contacted over 1000 leads over telephone calls and email
- Converted over 25% of the contacted leads
- Built rapport with clients
- Developed Exceptional customer service skills and Excellent communication skills.
Relationship Officer
Lafayette Microfinance Bank
10.2015 - 06.2016
- A member of the Advans Group, Prospected over 200 leads monthly
- Converted over 30% of the leads prospected
Economics Teacher
Victory Christian College Oluyole Estate
09.2014 - 08.2015
- Achieved 90% success rate in WAEC and NECO
Marketing Manager and Listing Head
The Hash Speed, THS
03.2021 - 12.2021
- I launched the subscriber acquisition program for Hash Speed Mining, a mining subset of the Hash
- Speed
- I organised PR events that drove subscription to THSmining by 30% in 3 months.
Community Manager
The Hash Speed, THS
08.2020 - 02.2021
- Contributed to a 40% reduction in customer complaints by providing excellent customer service
- Reduced customer waiting times by 30% through the proper delegation of community managers to handle different sessions during the day
Marketing Analyst
TronClassic, TRXC
05.2018 - 11.2019
- I analyzed the competitive environment and came up with an action plan for the successful launch and listing on Metarcox.
Industrial trainee
PYTP FARMS, University of Ibadan
10.2010 - 09.2011
- Faculty of Agriculture and Forestry
Education
M.SC - Blockchain and Digital Currency
University of Nicosia
Nicosia, Cyprus 06.2020 - Current
B. Agric - Agricultural Economics
University of Ibadan
09.2007 - 10.2012
Certifications HSE COMPETENCE LEVEL 2 - project management professional institute - undefined
Diploma - Customer Service - Alison
Customer Service Training - Alison - Empower - undefined
Diploma - Customer Service
Skills
Staff development plans
Certification
Market Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Training Manager
Rally Trade
03.2021 - 11.2022
Marketing Manager and Listing Head
The Hash Speed, THS
03.2021 - 12.2021
Community Manager
The Hash Speed, THS
08.2020 - 02.2021
M.SC - Blockchain and Digital Currency
University of Nicosia
06.2020 - Current
Market Analyst and Trainer
Rally Trade
02.2020 - 02.2021
Senior Account Manager
Rally Trade
01.2019 - 01.2020
Marketing Analyst
TronClassic, TRXC
05.2018 - 11.2019
Account Manager
Rally Trade
09.2017 - 12.2018
Junior Account Manager
Rally Trade
03.2017 - 08.2017
Relationship Officer
Lafayette Microfinance Bank
10.2015 - 06.2016
Economics Teacher
Victory Christian College Oluyole Estate
09.2014 - 08.2015
Industrial trainee
PYTP FARMS, University of Ibadan
10.2010 - 09.2011
B. Agric - Agricultural Economics
University of Ibadan
09.2007 - 10.2012
Certifications HSE COMPETENCE LEVEL 2 - project management professional institute - undefined
Diploma - Customer Service - Alison
Customer Service Training - Alison - Empower - undefined
Diploma - Customer Service
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